Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
competitive compensation
License and DEA reimbursement
Annual education/CME reimbursement
Comprehensive health insurance
Vision Insurance
Dental Insurance
paid time off plan
Paid holidays
401k
Matching available
Job Description
Commonwealth Pain and Spine is a specialized pain management network dedicated to enhancing the quality of life for patients suffering from chronic pain. With a focus on innovative, safe, and clinically proven methods of pain relief, the network prides itself on a multimodal, intelligent team-based approach. The organization employs a team of top-notch physicians, administrators, and staff who deeply empathize with their patients' challenges, understanding that pain can be debilitating and exhausting. Commonwealth Pain and Spine is committed to delivering patient satisfaction and clinical outcomes that surpass the standards of the medical community, referring physicians, and patients alike. The practice... Show More
Job Requirements
- Exceptional customer service skills
- Knowledge of current basic medical terminology, coding, eligibility and office procedures preferred
- Strong computer and phone skills
- Ability to effectively present information, respond to questions and professionally interact with physicians, office managers, employees, insurance adjusters, case managers, employers, patients and the general public
- Ability to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner
- Ability to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency
- EMR, KASPER, INSPECT knowledge and experience preferred
- Reliable transportation is required
Job Qualifications
- Medical front office experience preferred
- Pain management experience preferred
- Knowledge of current basic medical terminology, coding, eligibility and office procedures preferred
- Strong computer and phone skills
- Ability to effectively present information, respond to questions and professionally interact with physicians, office managers, employees, insurance adjusters, case managers, employers, patients and the general public
- Ability to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner
- Ability to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency
- EMR, KASPER, INSPECT knowledge and experience preferred
Job Duties
- Greets and checks patients in and updates appointment status
- Assists patients with completion of intake forms
- Inspects forms for completeness and accuracy
- Calls patients with appointment reminders and reschedules as needed
- Answers all telephone calls promptly warmly responds with information, assistance, and/or transfers the call to appropriate person or department
- Establishes and maintains positive relationships with referral sources
- Checks patients out and schedules patient for re-evaluation visits, procedures and presents appointment cards
- Enters all pertinent patient information and notes into EMR
- Scans all applicable patient paperwork
- All other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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