Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Benefits
competitive compensation
License and DEA reimbursement
Annual education/CME reimbursement
Comprehensive health/vision/dental insurance options
Great PTO plan PLUS paid holidays
401k and matching available
Job Description
Commonwealth Pain and Spine is a specialized network within the healthcare industry dedicated to the management and treatment of pain. Known for its commitment to improving the quality of life for individuals suffering from chronic pain, this organization combines clinical expertise with innovative treatment methods to provide comprehensive pain relief. The company prides itself on its empathetic team of top-tier physicians, administrators, and staff who recognize the physical and emotional toll that chronic pain can have on patients. By focusing on a team-based, multimodal approach to pain management, Commonwealth Pain and Spine aims to exceed the expectations of the medical... Show More
Job Requirements
- Exceptional customer service skills
- knowledge of current basic medical terminology, coding, eligibility and office procedures preferred
- strong computer and phone skills
- ability to effectively present information, respond to questions and professionally interact with physicians, office managers, employees, insurance adjusters, case managers, employers, patients and the general public
- ability to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner
- ability to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency
- EMR, KASPER, INSPECT knowledge and experience preferred
- reliable transportation is required
Job Qualifications
- Exceptional customer service skills
- knowledge of current basic medical terminology, coding, eligibility and office procedures preferred
- strong computer and phone skills
- ability to effectively present information, respond to questions and professionally interact with physicians, office managers, employees, insurance adjusters, case managers, employers, patients and the general public
- ability to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner
- ability to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency
- EMR, KASPER, INSPECT knowledge and experience preferred
- reliable transportation required
- medical front office experience preferred
- pain management experience preferred
Job Duties
- Greets and checks patients in and updates appointment status
- assists patients with completion of intake forms
- inspects forms for completeness and accuracy
- calls patients with appointment reminders and reschedules as needed
- answers all telephone calls promptly warmly responds with information, assistance, and/or transfers the call to appropriate person or department
- establishes and maintains positive relationships with referral sources
- checks patients out and schedules patient for re-evaluation visits, procedures and presents appointment cards
- enters all pertinent patient information and notes into EMR
- scans all applicable patient paperwork
- all other duties as assigned
Job Location
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