Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $23.50
Work Schedule
Flexible
Job Description
Starwood Hotels, founded in 2006 by Barry Sternlicht, is a distinguished luxury hotel brand management company affiliated with the global private investment firm Starwood Capital Group. With a strong mission-driven culture, the organization places genuine emphasis on purpose that guides its operations and values. Starwood Hotels prides itself on fostering a diverse, inclusive, and sustainable workforce where every team member is empowered to contribute meaningfully. The company is dedicated to creating exceptional guest experiences while caring for the environment and building a community of like-minded travelers. Starwood Hotels values collaboration, respect for nature, and the delivery of exemplary service, aiming... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year of similar work experience in guest or customer service
- ability to speak a secondary language is a plus
- flexible availability to work various shifts in a 24-hour operation
- strong communication skills
- detail oriented
- ability to multitask
- good interpersonal skills
Job Qualifications
- minimum of one year experience in hotel operations or guest services
- strong communication and interpersonal skills
- ability to multi-task and work in a fast-paced environment
- knowledge of additional languages is a plus
- detail oriented with a focus on guest satisfaction
- ability to work flexibly in a 24-hour operation
- teamwork and collaboration skills
Job Duties
- greet and welcome guests upon arrival
- manage guest check-in and check-out procedures efficiently
- provide detailed information about hotel services, amenities, and local attractions
- resolve guest complaints and concerns promptly and professionally
- maintain accurate guest records and process transactions
- collaborate with other hotel departments to ensure seamless guest experiences
- assist guests with special requests and ensure their needs are met throughout their stay
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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