Front of House Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
Flexible
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Benefits

Paid Time Off
Opportunities for advancement
flexible schedule

Job Description

Firebirds Wood Fired Grill is a well-established restaurant known for its commitment to providing exceptional dining experiences through its warm hospitality and high-quality wood-fired cuisine. As a vibrant part of the hospitality industry, Firebirds takes pride in fostering a welcoming environment not only for its guests but also for its team members. Located across various regions, Firebirds Wood Fired Grill has built a reputation for delivering first-class service and authentic culinary delights that keep guests returning time and again. The company cultivates a family-like workplace culture that emphasizes teamwork, professional development, and a passion for the food and beverage industry. Firebirds is dedicated to maintaining an inclusive and supportive atmosphere, ensuring their staff feels valued and motivated. This commitment directly contributes to their ongoing success and growth in the competitive restaurant market.

The Front of House Team at Firebirds Wood Fired Grill plays a vital role in creating memorable guest experiences. This dynamic team consists of servers, bartenders, hosts, and to-go servers, all collaborating to ensure every visitor feels welcomed and important from the moment they step through the doors until they leave. The front of house staff is known for delivering genuine hospitality, expertly crafted cocktails, and attentive service that embodies the brand’s values. Firebirds prioritizes thorough training and continuous development for all team members to ensure expertise in their respective roles. Whether you’re an experienced hospitality professional or new to the industry, Firebirds offers comprehensive training programs designed to cultivate your skills and facilitate your growth into a hospitality expert.

Working in the fast-paced and energetic environment of Firebirds, front of house team members will develop valuable skills such as efficiency, customer engagement, teamwork, and product knowledge. The company emphasizes proper hygiene, safety, and organizational standards to maintain an optimal workplace and service environment. Opportunities for career advancement are abundant due to Firebirds’ growth and new store openings, making it an exciting place for motivated individuals seeking to build a lasting career in the restaurant industry.

Emphasizing flexibility and work-life balance, Firebirds offers flexible scheduling options and recognizes the importance of holidays such as Christmas and Thanksgiving by closing on those days and providing early closure on Christmas Eve. Front of House roles come with competitive hourly wages plus additional benefits like medical coverage and paid time off for eligible employees. Team members also enjoy perks that foster a fun and motivating atmosphere, including discounted meals, contests, and prizes. Firebirds’ Front of House positions are ideal for those who thrive in a collaborative environment and are passionate about delivering outstanding customer service while growing professionally within a respected restaurant brand.

Job Requirements

  • Must be 18 years or older
  • Reliable transportation
  • Ability to work on feet for long hours
  • Ability to bend, kneel, and lift up to 25 pounds frequently
  • Attention to cleanliness and safety
  • Patience and guest-oriented mindset
  • Positive team collaboration skills

Job Qualifications

  • Excellent written and oral communication skills
  • Ability to perform simple mathematical calculations
  • Ability to work on feet for 8 hours or more per day
  • Ability to bend, kneel, and lift items up to 25 pounds frequently
  • Guest-oriented mindset with patience
  • Ability to maintain positive working relationships with team members
  • Attention to cleanliness and safety procedures
  • Reliable transportation
  • Must be 18 years or older

Job Duties

  • Greet guests promptly and courteously
  • Provide first-class service including taking orders and serving food and beverages
  • Prepare and serve handcrafted cocktails
  • Maintain cleanliness and organization in the front of house areas
  • Adhere to hygiene, uniform, and safety standards
  • Complete closing and weekly cleaning checklists
  • Collaborate effectively with team members in a fast-paced environment

Job Criteria

Experience

Entry Level (1-2 years)


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