Front of House Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Paid Time Off
Opportunities for advancement
flexible schedule

Job Description

Firebirds Wood Fired Grill is a highly regarded restaurant known for its exceptional dining experience centered around wood-fired cuisine. As a vibrant and growing establishment, Firebirds prides itself on delivering extraordinary experiences to every guest who walks through its doors. The restaurant's commitment to quality service, handcrafted cocktails, and genuine hospitality positions it as a leader in the casual dining industry. Recognized for its warm and inviting atmosphere, Firebirds has built a strong reputation for combining delicious food with an unforgettable customer experience. The establishment is deeply invested in its team members, recognizing them as the most critical stakeholders and integral to the brand's continued success and growth. Firebirds offers a supportive environment where employees receive extensive training and continuous development to help them excel in their roles and advance within the company. The restaurant emphasizes a family culture that makes every employee feel welcomed and valued.

The Front of House team at Firebirds Wood Fired Grill includes servers, bartenders, hosts, and to-go servers, all working collaboratively to create memorable guests’ experiences from the moment they arrive until the moment they leave. Front of House team members focus on making guests feel important with attentive, first-class service and exceptional hospitality. They combine efficiency with friendliness, providing an atmosphere where guests can enjoy expertly crafted meals and drinks in a setting that values comfort and professionalism. This role is perfect for those passionate about learning and growing in the hospitality industry, including individuals with little or no prior restaurant experience who want to build career skills and become hospitality experts. Team members can expect flexible scheduling, competitive hourly wages, and benefits for eligible employees, including medical coverage and paid time off. The company also values work-life balance by closing on major holidays such as Christmas and Thanksgiving and offering early closure on Christmas Eve. Employees benefit from ongoing training programs designed to keep them skilled and knowledgeable, supporting their professional growth and job satisfaction. Firebirds Wood Fired Grill's expanding network of locations provides ample opportunities for career advancement and personal development. This is a full-time or part-time position offering a rewarding environment with a focus on teamwork, respect, and the highest standards of customer service. Whether starting a hospitality career or advancing existing skills, this role offers a dynamic and fulfilling workplace within a respected restaurant company.

Job Requirements

  • Must have reliable transportation
  • 18+ age requirement for front of house positions
  • Ability to work on feet for long hours
  • Ability to bend, kneel, and lift up to 25 pounds
  • Attention to cleanliness and safety
  • Patient and guest-oriented mindset
  • Ability to communicate effectively
  • Ability to work well in a team
  • Willingness to learn and develop hospitality skills

Job Qualifications

  • Excellent written and oral communication skills
  • Ability to perform simple mathematical calculations
  • Ability to work on feet for 8 hours or more
  • Ability to bend, kneel, and lift items up to 25 pounds
  • Patient and guest-oriented mindset
  • Ability to maintain positive working relationships
  • Attention to cleanliness and safety procedures
  • Reliable transportation
  • Age 18 or older for front of house positions

Job Duties

  • Serve guests with fast, efficient, and quality service
  • Maintain proper hygiene and uniform standards
  • Practice safe food handling and equipment use
  • Keep work area neat, clean, and organized
  • Complete closing and weekly cleaning checklists
  • Work collaboratively with a fast-paced team environment
  • Provide genuine hospitality and make guests feel welcome

Job Criteria

Experience

Entry Level (1-2 years)


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