Front of House Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

flexible schedules
time off on holidays
competitive hourly wage
Opportunities for advancement
extensive training and development
medical benefits
Paid Time Off
Discounted meals
Team contests and prizes

Job Description

Firebirds Wood Fired Grill is a renowned restaurant chain recognized for its exceptional wood-fired cuisine and vibrant dining experience. The establishment is committed to delivering high-quality meals alongside warm and genuine hospitality, making every guest feel valued and welcomed. Firebirds emphasizes creating extraordinary experiences through the combined efforts of its dedicated Front of House Team, which includes Servers, Bartenders, Hosts, and To-Go Servers, all working harmoniously to serve guests from the moment they arrive until their departure. This team plays a crucial role in embodying the brand’s promise of first-class service, handcrafted cocktails, and a welcoming atmosphere.

Joining the Front of House team at Firebirds means becoming part of a dynamic environment that values teamwork, fast and efficient service, and maintaining high hygiene and safety standards. Employees benefit from extensive training and development opportunities that not only prepare new hires for their immediate roles but also support continuous learning to help them grow into hospitality experts. Whether you have prior experience or are embarking on your first job in the restaurant industry, Firebirds provides a supportive platform to develop your skill set and thrive in the hospitality sector.

The role involves working collaboratively in a fast-paced setting, ensuring every guest’s experience is memorable through attentive service and a clean, organized workspace. Firebirds prioritizes employee well-being by offering flexible schedules, time off on major holidays including Christmas and Thanksgiving, and early closing on Christmas Eve. Competitive hourly wages and opportunities for career advancement accompany comprehensive training programs, reinforcing the company’s dedication to professional growth and excellence. Eligible team members enjoy benefits such as medical coverage and paid time off, along with additional perks like discounted meals and team contests designed to motivate and reward their efforts.

Firebirds values diversity and inclusion, maintaining an Equal Opportunity Employer status, ensuring all applicants receive fair consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. This commitment reflects the company’s core ethos of respect and equality within its workplace culture. Candidates interested in joining the Firebirds family are encouraged to apply either online or in person at local locations during designated hours. Overall, a position within Firebirds’ Front of House team is an excellent opportunity for those passionate about hospitality and eager to contribute to a thriving, guest-focused restaurant environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service role is preferred but not required
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong communication skills
  • Good physical stamina
  • Ability to maintain hygiene and safety standards
  • Reliable transportation
  • Must be at least 18 years old

Job Qualifications

  • Excellent written and oral communication skills
  • Ability to perform simple mathematical calculations
  • Ability to work on feet for 8 hours or more a day
  • Ability to bend, kneel, and lift items frequently weighing up to 25 pounds
  • Patience and a guest-oriented mindset
  • Maintain positive working relationships with all team members
  • Attention to cleanliness and safety procedures
  • Must have reliable transportation
  • Must be 18 years or older

Job Duties

  • Provide fast and efficient service while producing quality products
  • Maintain proper hygiene and uniform standards
  • Practice good safety habits when using equipment and handling food
  • Keep work area neat, clean, and organized
  • Complete closing and weekly cleaning checklists
  • Work comfortably with a team in a fast-paced kitchen environment
  • Ensure guests feel welcomed and receive first-class service

Job Criteria

Experience

Entry Level (1-2 years)


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