Front of House Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Paid Time Off
Opportunities for advancement
flexible schedule

Job Description

Firebirds Wood Fired Grill is a well-established and highly regarded restaurant known for its vibrant atmosphere and commitment to delivering an exceptional dining experience. As a premier dining destination, Firebirds offers a wide variety of wood-fired cuisine, handcrafted cocktails, and a warm, inviting environment that feels like home. The restaurant prides itself on its emphasis on quality ingredients, innovative recipes, and excellent customer service. With locations across the country, Firebirds has cultivated a loyal customer base by focusing on freshness, flavor, and genuine hospitality. Being part of the Firebirds family means belonging to a team that values integrity, teamwork, and continuous growth. The company is dedicated to fostering a workplace culture where employees feel supported, valued, and have opportunities to thrive and advance in their careers within a dynamic and exciting culinary setting.

The Front of House team at Firebirds Wood Fired Grill plays a vital role in bringing this promise to life. This team includes Servers, Bartenders, Hosts, and To-Go Servers who all work cohesively to create extraordinary experiences for every guest from the moment they arrive until they leave. Working as a Front of House team member means more than just delivering food and drinks; it means creating a welcoming and memorable environment through first-class service, attention to detail, and a passion for hospitality. Firebirds is committed to providing extensive training and continuous development so employees can grow in their roles and become experts in hospitality regardless of prior experience. Employees are supported through new opportunities as the company expands and are encouraged to develop their skills and climb the career ladder. This role suits individuals who thrive in fast-paced environments, are detail-oriented about cleanliness and safety, and enjoy working as part of a team to exceed guest expectations. Firebirds also offers competitive hourly wages, flexible scheduling, paid time off, medical benefits for eligible employees, and a collaborative workplace culture with motivational incentives and fun contests that celebrate employee contributions. The emphasis on work-life balance with scheduled holidays closed including Christmas and Thanksgiving demonstrates their appreciation for employee well-being. Joining Firebirds as a Front of House team member is ideal for those passionate about delivering excellent guest experiences and eager to grow professionally in the hospitality industry.

Job Requirements

  • fast, efficient, and able to produce a quality product in a timely manner
  • equipped with proper hygiene and uniform standards
  • practices good safety habits when using equipment and handling food
  • be neat, clean, and organized
  • completes closing and weekly cleaning checklists
  • comfortable working with a team in a fast-paced kitchen environment

Job Qualifications

  • excellent written and oral communication skills
  • ability to perform simple mathematical calculations
  • ability to work on your feet for 8 hours or more a day
  • ability to bend, kneel, and lift items frequently weighing up to 25 pounds
  • ability to be patient and have a guest-oriented mindset
  • ability to maintain positive working relationships with all team members
  • attention to cleanliness and safety procedures
  • must have reliable transportation
  • 18+ age requirements for front of house positions

Job Duties

  • greet guests and provide exceptional customer service
  • prepare and serve handcrafted cocktails and beverages
  • maintain cleanliness and organization of the front of house area
  • handle guest inquiries and resolve issues promptly
  • adhere to hygiene, uniform, and safety standards
  • complete closing and weekly cleaning checklists
  • work efficiently in a fast-paced team environment

Job Criteria

Experience

Entry Level (1-2 years)


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