Front of House Team Member

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
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Benefits

flexible schedules
Time-off on holidays
competitive hourly wage
Opportunities for advancement
extensive training and development
medical benefits
Paid Time Off

Job Description

Firebirds Wood Fired Grill is a renowned restaurant known for offering an exceptional dining experience centered around wood-fired cuisine and a vibrant atmosphere. As a prominent player in the hospitality industry, Firebirds prides itself on delivering not just exquisite meals but also warm, genuine service that makes every guest feel valued and welcomed. The establishment is dedicated to fostering a family-like work environment, with a strong emphasis on teamwork, hospitality excellence, and continuous development of its staff. With this ethos, Firebirds has developed a reputation for creating extraordinary moments for guests, from the time they walk through the door until their departure.

The Front of House (FOH) Team at Firebirds is a diverse group including servers, bartenders, hosts, and to-go servers. These team members collectively contribute to the seamless operation of the dining experience, ensuring first-class service paired with handcrafted cocktails and attentive hospitality. FOH employees play a crucial role in representing the brand’s values of warmth, professionalism, and efficiency. The role demands a person who is not only fast and effective at executing tasks but also committed to maintaining high standards in hygiene, safety, and presentation.

Firebirds Wood Fired Grill offers comprehensive training and continuous development programs for its FOH team members, placing a high priority on preparing staff to become hospitality experts. Whether a candidate has prior experience or is entering the restaurant industry for the first time, Firebirds provides a nurturing environment conducive to learning and growth. This position offers an opportunity to work in a dynamic, fast-paced setting where cooperation and positive team dynamics are essential. The role promises a competitive hourly wage, flexible scheduling including time off during holidays like Christmas and Thanksgiving, and employee benefits for eligible candidates such as medical coverage and paid time off.

The working environment at Firebirds supports career advancement, especially with the company’s ongoing expansion and new store openings. Team members are recognized as integral stakeholders, and the company remains committed to maintaining a motivating workplace with perks like discounted meals, engaging contests, and exciting prizes. The Front of House role is perfect for individuals passionate about delivering memorable guest experiences and who thrive in an energetic hospitality setting where their efforts directly impact customer satisfaction and brand loyalty.

Job Requirements

  • Must be at least 18 years old
  • Ability to work on feet for long durations
  • Capable of lifting up to 25 pounds frequently
  • Must possess reliable transportation
  • Strong guest-oriented attitude
  • Ability to maintain high standards of cleanliness and safety
  • Willingness to work in fast-paced team environment

Job Qualifications

  • Excellent written and oral communication skills
  • Ability to perform simple mathematical calculations
  • Ability to work on feet for 8 or more hours per day
  • Ability to bend, kneel, and lift items up to 25 pounds frequently
  • Patient and guest-oriented mindset
  • Ability to maintain positive relationships with team members
  • Attention to cleanliness and safety procedures
  • Must have reliable transportation
  • 18+ age requirement for FOH positions

Job Duties

  • Provide fast and efficient service to guests
  • Ensure proper hygiene and uniform standards
  • Follow safety procedures when handling food and equipment
  • Maintain cleanliness and organization
  • Complete closing and weekly cleaning checklists
  • Work collaboratively with team members in a fast-paced environment
  • Deliver genuine hospitality to guests

Job Criteria

Experience

Entry Level (1-2 years)


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