Front of House Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

flexible schedules
competitive hourly wage
Paid Time Off
Medical insurance
Employee Discounts
extensive training and development
Opportunities for advancement

Job Description

Firebirds Wood Fired Grill is a distinguished restaurant brand known for delivering exceptional dining experiences through its carefully crafted menu and vibrant atmosphere. Operating as a premium casual dining establishment, Firebirds focuses on providing high-quality food and genuine hospitality that leaves a lasting impression on every guest. The restaurant combines an energetic and welcoming environment with first-class service and handcrafted cocktails to create extraordinary experiences from the moment guests arrive until they leave. With multiple locations and a dedication to growth, Firebirds is committed to supporting its team members through extensive training and development opportunities, fostering a family-like atmosphere where employees feel valued and empowered.

The Front of House Team at Firebirds Wood Fired Grill plays a crucial role in this mission. This team includes Servers, Bartenders, Hosts, and To-Go Servers who work collaboratively to ensure guests receive attentive, friendly, and professional service. Their primary focus is to make every guest feel welcomed and important, maintaining impeccable hygiene standards, practicing food and equipment safety, and contributing to a neat and organized environment. Firebirds offers flexible schedules, competitive hourly wages, and recognizes the importance of work-life balance by closing on major holidays like Christmas and Thanksgiving. New store openings provide ample opportunities for career growth and advancement. The role is not limited to those with previous restaurant experience; enthusiastic beginners passionate about the hospitality industry are warmly encouraged to apply and start their journey toward becoming hospitality experts through ongoing education and development.

This employment opportunity is ideal for candidates ready to thrive in a fast-paced environment while maintaining a guest-oriented mindset. The company values team collaboration and expects Front of House Team Members to be neat, clean, and organized while efficiently handling their duties. Firebirds cultivates a supportive culture where employees have access to benefits such as medical coverage and paid time off, along with motivational perks like discounted meals and exciting contests. The inclusive environment ensures equal opportunity for all applicants regardless of race, gender, or background, making Firebirds Wood Fired Grill a welcoming place to build a rewarding career in restaurant hospitality.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or customer service helpful but not required
  • Reliable attendance and punctuality
  • Ability to multi-task and work under pressure
  • Willingness to learn and follow training
  • Strong interpersonal skills
  • Compliance with health and safety standards
  • Must be legally eligible to work
  • Must meet age requirement of 18 or older

Job Qualifications

  • Excellent written and oral communication skills
  • Ability to perform simple mathematical calculations
  • Ability to work on feet for 8 hours or more daily
  • Ability to bend, kneel, and lift up to 25 pounds frequently
  • Patient and guest-oriented mindset
  • Ability to maintain positive working relationships with team members
  • Attention to cleanliness and safety procedures
  • Reliable transportation
  • Must be 18 years or older

Job Duties

  • Provide fast and efficient service
  • Maintain proper hygiene and uniform standards
  • Practice good safety habits when using equipment and handling food
  • Keep work area neat, clean, and organized
  • Complete closing and weekly cleaning checklists
  • Work comfortably with a team in a fast-paced environment
  • Deliver exceptional guest experiences with a guest-oriented mindset

Job Criteria

Experience

Entry Level (1-2 years)


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