Front of House Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

flexible schedule
time off on holidays
competitive hourly wage
Opportunities for advancement
extensive training and development
medical benefits
Paid Time Off
Discounted meals
contests and prizes

Job Description

Firebirds Wood Fired Grill is a renowned restaurant brand dedicated to providing exceptional dining experiences through its vibrant Front of House Team, which includes Servers, Bartenders, Hosts, and To-Go Servers. These team members work collaboratively to ensure every guest feels welcomed and valued from the moment they arrive until their departure. As a Wood Fired Grill, Firebirds is known for its first-class service, handcrafted cocktails, and warm, genuine hospitality that set it apart from typical dining establishments. The company places a strong emphasis on creating a family environment among staff and prioritizes training and development to cultivate expert hospitality professionals. The Front of House role at Firebirds offers an exciting opportunity for those passionate about hospitality, including individuals new to the restaurant industry who are eager to learn and grow. Team members receive comprehensive training that equips them with the skills necessary to offer swift, efficient, and high-quality service in a dynamic, fast-paced environment.

Working at Firebirds means becoming part of a supportive culture that values its people as the most important stakeholders. This role not only offers a competitive hourly wage but also provides flexible schedules designed to accommodate team members' needs. The restaurant closes on major holidays such as Christmas and Thanksgiving, with early closure on Christmas Eve, ensuring team members enjoy meaningful time off. Firebirds is expanding, which creates numerous growth and advancement opportunities for employees. Continuous education and skill development are strongly encouraged, ensuring that team members become experts in their respective positions. Eligible employees benefit from medical coverage and paid time off, alongside other motivating benefits such as discounted meals and exciting contests with rewarding prizes. Firebirds fosters a motivating atmosphere that rewards hard work and dedication, making it a compelling choice for individuals seeking a long-term career in hospitality. This Front of House role promises not only a job but a pathway to developing valuable hospitality expertise within a company that truly cares about its people and customers alike.

Job Requirements

  • Must be 18 years or older
  • Must have reliable transportation
  • Ability to work on feet for extended hours
  • Ability to bend, kneel, and lift items up to 25 pounds frequently
  • Good hygiene and appearance standards
  • Ability to work safely with equipment and food
  • Comfortable in a team-based, fast-paced environment
  • High school diploma or equivalent preferred

Job Qualifications

  • Excellent written and oral communication skills
  • Ability to perform simple mathematical calculations
  • Ability to work on feet for 8 hours or more
  • Ability to bend, kneel, and lift items up to 25 pounds
  • Patient and guest-oriented mindset
  • Ability to maintain positive relationships with team members
  • Attention to cleanliness and safety procedures
  • Must have reliable transportation
  • Must be 18 years or older

Job Duties

  • Provide fast, efficient, and quality service to guests
  • Maintain proper hygiene and uniform standards
  • Practice safety habits when using equipment and handling food
  • Keep work area neat, clean, and organized
  • Complete closing and weekly cleaning checklists
  • Collaborate effectively with team members in a fast-paced environment
  • Deliver exceptional hospitality and guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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