Front of House Shift Lead

MOZZ Artisan Pizza is a vibrant and dynamic restaurant known for its artisan-style pizzas crafted with passion and high-quality ingredients. Located in a lively community, MOZZ Artisan Pizza combines exceptional food with a welcoming atmosphere that invites guests to savor every bite and enjoy memorable dining experiences. The restaurant prides itself on delivering not only delicious meals but also outstanding service led by a team devoted to hospitality excellence. MOZZ Artisan Pizza caters to food lovers who appreciate creativity, quality, and a friendly environment. The company's commitment to employee growth and positive workplace culture makes it an exciting place for career development within the food and beverage industry.

The role of FOH Shift Lead, also known as the Vibe Captain and Team Coach, is a key leadership position responsible for overseeing front-of-house operations during shifts. As an FOH Shift Lead at MOZZ Artisan Pizza, you will play an essential role in maintaining smooth service flow, ensuring guests have a fantastic experience, and keeping the team motivated and focused on high standards. This position demands a confident leader with experience in food service and a strong ability to manage and inspire a team with positivity and professionalism. You will be expected to handle customer concerns effectively, lead alcohol service including beer and wine (age 21+ required), and enforce food safety and sanitation standards to guarantee a safe and welcoming environment.

In this leadership role, you will be responsible for training and coaching team members, managing inventory, and helping to maintain operational excellence during your shifts. Strong communication skills and the ability to stay calm under pressure are vital to successfully keeping the restaurant vibe high and the service seamless. This role offers an opportunity to grow professionally within a supportive, team-driven workplace where your voice is valued. If you enjoy leading by example and want to be part of a company that offers competitive pay, real advancement opportunities, and a fun yet focused atmosphere, MOZZ Artisan Pizza’s FOH Shift Lead position is a perfect fit for you. Join the team and contribute to making every guest feel special while fostering an environment where team members can thrive and develop their skills.