Front of House - Server/Busser

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Employee Discounts
diversity and inclusion
Equal employment opportunity
Training and Development

Job Description

Dough Zone Dumpling House is a renowned dining establishment celebrated for its exceptional cuisine and outstanding customer service. Since its inception, the restaurant has earned high praise from thousands of customers who appreciate its commitment to quality and hospitality. Specializing in delicious dumplings and other authentic dishes, Dough Zone Dumpling House is dedicated to providing an unforgettable dining experience that combines traditional flavors with a welcoming atmosphere. As a part of the vibrant food industry, this restaurant continuously strives to maintain its reputation as a top destination for food lovers seeking both taste and excellent service. Employment opportunities at Dough Zone Dumpling House offer individuals the chance to be part of a dynamic team that values passion, dedication, and a love for food.

The current opening is for Front of House positions, including servers, bussers, and food runners. This specific hiring phase begins with the Busser role, which is an entry point for those interested in a hospitality career and eager to interact with customers. The position is part-time and requires in-person work, providing a flexible schedule to accommodate various availability needs. As a Front of House team member, the individual will be the face of the restaurant, greeting guests warmly, answering questions about the menu, handling reservations, and managing seating arrangements to ensure a smooth and pleasant dining experience. Fluency in English is necessary, and proficiency in other Chinese languages is considered a beneficial plus. Notably, no prior experience is required, making this role accessible to both entry-level candidates and those with previous hospitality experience. This opportunity not only allows team members to grow within the industry but also to contribute significantly to the restaurant's mission of delivering exemplary service and memorable meals. Dough Zone USA and Moji Food, the parent companies, are committed to fostering a diverse and inclusive workplace, offering equal employment opportunities to all applicants regardless of background. They also participate in the E-Verify program to ensure compliance with employment eligibility regulations, emphasizing their commitment to lawful and fair hiring practices.

Job Requirements

  • High school diploma or equivalent
  • ability to communicate effectively in English
  • flexible schedule availability
  • willingness to work part-time and in-person
  • no prior experience required
  • legal eligibility to work in the United States
  • ability to work well with a team

Job Qualifications

  • Strong communication skills
  • ability to work in a fast-paced environment
  • friendly and approachable demeanor
  • basic knowledge of dining room operations
  • fluency in English
  • fluency in Chinese languages is a plus
  • customer service experience is advantageous but not required

Job Duties

  • Greet customers warmly upon arrival and provide excellent service throughout their visit
  • answer questions about the menu
  • assist customers with reservations, takeout, and delivery orders
  • communicate in English, fluency in other Chinese languages is a plus
  • answer phone calls promptly and professionally
  • manage reservations and seating arrangements, including waitlist management during peak times

Job Criteria

Experience

Entry Level (1-2 years)


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