
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Work in a fun, high-energy environment
weekly pay
flexible scheduling
Shift meal and family dining discounts
Industry-leading training programs
Career growth opportunities
Paid Time Off
401(k) retirement plan with company match
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement initiatives
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a leading sports bar and casual dining restaurant known for its vibrant atmosphere, delectable wings, and dedication to delivering an outstanding guest experience centered around the thrill of the game. Established with a mission to provide a fun, high-energy environment where sports enthusiasts and food lovers alike can gather, Buffalo Wild Wings combines great food with enthusiastic company and live sporting events to create a memorable dining destination. With locations across the country, Buffalo Wild Wings prides itself on its dynamic culture, industry-leading training, and commitment to employee growth and community involvement. The establishment offers flexible scheduling and a comprehensive benefits package, making it an attractive employer for those passionate about hospitality and customer service. At Buffalo Wild Wings, every team member plays a crucial role in upholding the brand’s reputation as the go-to spot for sports fans and families alike.\n\nThe role of Front of House Server at Buffalo Wild Wings is far more than simply taking orders; it’s about being the chief experience creator for every guest who walks through the door. As a server, you are responsible for elevating the entire dining moment, ensuring each visitor feels welcomed and engaged in the lively atmosphere that defines Buffalo Wild Wings. You will guide guests through the menu with enthusiasm and detailed knowledge, providing personalized recommendations and answering any questions about dishes, ingredients, and preparation techniques. This role demands a high-energy individual with excellent organization and multitasking skills who can maintain exceptional attention to detail while managing multiple tables and guest needs simultaneously.\n\nAs the face of the restaurant, you will warmly greet guests, provide attentive service throughout their meal, and work collaboratively with kitchen staff and bartenders to ensure orders are accurate and delivered promptly. Maintaining clean and organized dining stations and adhering to safety and sanitation standards, including responsible alcohol service, is also an essential part of the position. Buffalo Wild Wings offers a supportive environment with clear pathways for career growth, ongoing training programs, and numerous employee benefits, including paid time off, retirement plans with company match, tuition reimbursement, and wellness support. This position is ideal for motivated individuals who thrive in a fast-paced, social environment and are dedicated to creating high-five-worthy memories for every guest.
Job Requirements
- High school diploma or equivalent
- Previous experience in a fast-paced restaurant or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a dynamic environment
- Basic math skills for handling transactions
- Availability to work flexible shifts including evenings, weekends, and holidays
- Commitment to providing excellent customer service
- Ability to stand for extended periods during shifts
Job Qualifications
- Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
- Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service
Job Duties
- Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
- Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
- Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
- Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
- Process payments accurately and efficiently, handling cash and electronic transactions
- Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
- Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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