Front of House Server

Victoria, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Work in a fun, high-energy environment

weekly pay

flexible scheduling

Employee discounts on meals

Industry-leading training programs

Career advancement opportunities

Paid Time Off

401k retirement plan with company match

Tuition Reimbursement

Medical insurance

Dental Insurance

Vision Insurance

Community involvement program

Cash Referral Program

Wellbeing Support Tools

PerkSpot Discount Program

Employee Recognition Program

Slip resistant shoes program

community and charitable involvement

Igniting Dreams Grant Program

Training Contests

Job Description

Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise known for its flavorful wings, extensive beer selection, and vibrant atmosphere centered around major sports events. Established in 1982, the company has grown into a nationwide favorite for sports enthusiasts and food lovers alike, offering a lively environment that combines great food, entertaining company, and an exciting game-day experience. The restaurant prides itself on high-energy customer service and an inclusive, welcoming culture that values both team members and guests. As part of this dynamic brand, Buffalo Wild Wings fosters career growth through robust training programs and supportive workplace initiatives, making it more than just a restaurant but a community hub for employees and customers. Buffalo Wild Wings offers a range of benefits including health insurance, paid time off, and tuition reimbursement, ensuring a comprehensive support system for its team. Employment type is typically full-time or part-time hourly, with pay on a weekly basis, emphasizing flexibility and opportunity for career advancement.

The Front of House Server role at Buffalo Wild Wings is designed for energetic individuals who are passionate about enhancing the dining experience for every guest. More than just taking orders, servers act as chief experience creators, ensuring each visit is memorable, enjoyable, and seamless. This role requires a natural ability to engage with guests, guiding them through the menu with enthusiasm and detailed knowledge, while maintaining a fast-paced, organized approach to service. Servers are responsible for greeting guests warmly, taking accurate orders, serving food and beverages promptly, and attending to guest needs proactively throughout their dining experience. Additionally, they collaborate with kitchen staff and bartenders to ensure smooth operations and uphold the restaurant’s high standards of food quality, presentation, and cleanliness. This position offers a unique opportunity to work in a fun, sports-centric environment where the energy is contagious and every shift offers a chance to create positive, high-five-worthy moments. With clear pathways for career advancement and access to ongoing training and development programs, the Front of House Server role is ideal for individuals who thrive in team settings and are committed to delivering superior service in a lively, engaging atmosphere.

Job Requirements

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Ability to perform in a fast-paced environment
Excellent communication skills
Strong interpersonal skills
Ability to stand and walk for extended periods
Availability to work flexible shifts including nights, weekends, and holidays

Job Qualifications

Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service

Job Duties

Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
Process payments accurately and efficiently, handling cash and electronic transactions
Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow