Buffalo Wild Wings logo

Front of House Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
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Benefits

Work in a fun, high-energy environment
Receive pay on a weekly basis
Enjoy flexible options for scheduling shifts
Access generous discounts on shift meals and family dining
Benefit from industry-leading training programs and continuous learning opportunities
Clear pathways for career growth and advancement
Paid Time Off
401(k) Retirement plan with a company match
tuition reimbursement assistance
Comprehensive medical, dental, and vision insurance plans
Opportunity to participate in the Champions of Hope Community Involvement Program
lucrative cash referral program
Access to Journey wellbeing support tools
Exclusive discounts through the PerkSpot Discount Program
Robust Recognition Program for acknowledging outstanding employee performance
Access to Slip Resistant Shoes Programs
Opportunities to engage in Community and Charitable Involvement Initiatives
Participation in the Igniting Dreams Grant Program
Engaging Training Contests

Job Description

Buffalo Wild Wings is a premier sports bar and grill chain renowned for its vibrant atmosphere, delicious wings, and wide selection of beers. Dedicated to delivering a memorable experience for sports enthusiasts and food lovers alike, Buffalo Wild Wings has built a reputation as a go-to destination for enjoying the big game with great company and exceptional food. As a leading casual dining establishment, the company prides itself on creating an energetic and welcoming environment where guests feel at home and part of a thrilling sports experience. The culture at Buffalo Wild Wings emphasizes teamwork, enthusiasm, and excellent customer service, making it an exciting place to work and grow professionally.

The Front of House Server position at Buffalo Wild Wings is much more than simply taking orders; it is about being the chief experience creator who elevates the dining moment for every guest. Serving as the face of the restaurant, this role requires an outgoing and energetic individual who can guide guests through the menu and provide personalized recommendations to enhance their visit. The Front of House Server is responsible for creating an environment that blends great food, enthusiastic company, and the thrill of live sports broadcasts, turning routine meals into high-five-worthy memories. This dynamic role involves multitasking and managing the flow of the dining room with poise and attention to detail, ensuring every guest receives prompt and attentive service from the moment they step through the door until their departure. This is a fantastic opportunity for those who thrive in a fast-paced, team-oriented setting and are passionate about delivering top-notch customer service. Employment is typically part-time or full-time, with flexible scheduling options and weekly pay, supporting a balanced work-life experience.

Job Requirements

  • Customer service experience preferred
  • ability to work in a fast-paced environment
  • strong communication skills
  • must be at least 18 years old
  • ability to stand for extended periods
  • physical ability to carry trays and perform typical restaurant duties
  • flexible availability including nights, weekends, and holidays

Job Qualifications

  • Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
  • excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service

Job Duties

  • Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
  • accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
  • deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
  • monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
  • process payments accurately and efficiently, handling cash and electronic transactions
  • maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
  • adhere to all safety and sanitation standards, including responsible alcohol service guidelines
  • collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow

Job Criteria

Experience

Entry Level (1-2 years)


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