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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Work in a fun, high-energy environment
Receive pay on a weekly basis
Enjoy flexible options for scheduling shifts
Access generous discounts on shift meals and family dining
Benefit from industry-leading training programs and continuous learning opportunities
Clear pathways for career growth and advancement
Paid Time Off
Participation in a 401(k) Retirement Plan with a Company Match
tuition reimbursement assistance
Comprehensive coverage through Medical, Dental, and Vision Insurance plans
Opportunity to participate in the Champions of Hope Community Involvement Program
lucrative cash referral program
Access to Journey wellbeing support tools
Exclusive discounts through the PerkSpot Discount Program
Robust Recognition Program for acknowledging outstanding employee performance
Access to Slip Resistant Shoes Programs to ensure workplace safety
Opportunities to engage in Community and Charitable Involvement Initiatives
Participation in the Igniting Dreams Grant Program
Engaging Training Contests to keep skills sharp and fun
Job Description
Buffalo Wild Wings is a premier sports bar and restaurant chain recognized for its vibrant atmosphere and passion for great food, sports, and creating memorable experiences. Known for its wings, craft beer selection, and lively environment, the company operates locations across the country, providing guests with a unique blend of entertainment and hospitality. The establishment prides itself on fostering an engaging and energetic workplace where employees are encouraged to bring enthusiasm and dedication to every shift. Its commitment to superior guest service and community involvement has positioned it as a go-to destination for sports fans and families alike.
As a Front of House Server at Buffalo Wild Wings, you are much more than someone who simply takes orders; you are the chief experience creator. This role is about elevating the dining moment for every guest, guiding them through the menu, and ensuring the restaurant feels like the ultimate destination for great food, enthusiastic company, and the excitement of the game. The position requires high energy and positive interaction, where every meal transforms into a memorable experience worthy of celebration. You serve as both the welcoming host and the attentive organizer of the dining experience, responsible for delivering attentive service while maintaining an upbeat, friendly demeanor that complements the vibrant environment of Buffalo Wild Wings. This role is instrumental in embodying the brand’s spirit and contributing to an atmosphere where guests feel valued and entertained throughout their visit.
As a Front of House Server at Buffalo Wild Wings, you are much more than someone who simply takes orders; you are the chief experience creator. This role is about elevating the dining moment for every guest, guiding them through the menu, and ensuring the restaurant feels like the ultimate destination for great food, enthusiastic company, and the excitement of the game. The position requires high energy and positive interaction, where every meal transforms into a memorable experience worthy of celebration. You serve as both the welcoming host and the attentive organizer of the dining experience, responsible for delivering attentive service while maintaining an upbeat, friendly demeanor that complements the vibrant environment of Buffalo Wild Wings. This role is instrumental in embodying the brand’s spirit and contributing to an atmosphere where guests feel valued and entertained throughout their visit.
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- availability to work flexible hours including nights, weekends, and holidays
- ability to stand and walk for extended periods
Job Qualifications
- Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
- excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service
Job Duties
- Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
- accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
- deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
- monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
- process payments accurately and efficiently, handling cash and electronic transactions
- maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
- adhere to all safety and sanitation standards, including responsible alcohol service guidelines
- collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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