Front of House Server

Alamo, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Work in a fun, high-energy environment where the big game is always on it's a perk of the job!

Receive pay on a weekly basis

Enjoy flexible options for scheduling shifts

Access generous discounts on shift meals and family dining

Benefit from industry-leading training programs and continuous learning opportunities

Clear pathways for career growth and advancement

paid time off (PTO)

Participation in a 401(k) Retirement Plan with a Company Match

tuition reimbursement assistance

Comprehensive coverage through Medical, Dental, and Vision Insurance plans

Opportunity to participate in the Champions of Hope Community Involvement Program

lucrative cash referral program

Access to Journey wellbeing support tools

Exclusive discounts through the PerkSpot Discount Program

Robust Recognition Program for acknowledging outstanding employee performance

Access to Slip Resistant Shoes Programs to ensure workplace safety

Opportunities to engage in Community and Charitable Involvement Initiatives

Participation in the Igniting Dreams Grant Program

Engaging Training Contests to keep skills sharp and fun

Job Description

Buffalo Wild Wings is a prominent American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu featuring wings, appetizers, and drinks, and an unwavering passion for sports entertainment. With a widespread presence across the United States and in multiple countries, Buffalo Wild Wings has established itself as a destination for sports enthusiasts and families alike who seek a fun, social dining experience where watching the big game is just as important as enjoying great food. The brand is synonymous with high-energy gatherings, mouth-watering flavors, and exceptional customer service that transforms a typical dining visit into an exciting event. Being part of Buffalo Wild Wings means joining a team that thrives on delivering memorable guest experiences fueled by enthusiasm, teamwork, and a commitment to excellence. The company prides itself on fostering an inclusive and dynamic work environment where employees can grow both personally and professionally, backed by extensive training programs, career advancement opportunities, and a culture that celebrates success and community involvement. Buffalo Wild Wings offers a competitive hourly wage and flexible shift options suitable for students, part-time workers, and those seeking vibrant work surroundings. The role of Front of House Server at Buffalo Wild Wings is crucial in shaping the overall guest experience. Servers are more than just order takers — they are the chief experience creators who elevate dining moments through their energy, attentiveness, and expert knowledge of the menu and the ambiance. As a Front of House Server, you guide guests through their dining journey with enthusiasm, ensuring every visitor feels welcomed and valued. This involves engaging guests with personalized recommendations, delivering timely service, and maintaining a clean and organized dining area. The position demands strong multi-tasking skills, the ability to create a lively and inviting atmosphere, and excellent communication with both guests and team members. Serving as the face of the restaurant, the server plays a pivotal role in turning a routine meal into a memorable occasion filled with high-fives, great food, and spirited company. This is an ideal position for individuals who thrive in fast-paced environments, enjoy interacting with people, and are passionate about delivering top-tier service that aligns with Buffalo Wild Wings’ brand of fun and excitement. Overall, the Front of House Server role offers a rewarding opportunity to develop valuable hospitality skills while working in an upbeat environment where teamwork and customer satisfaction are paramount.

Job Requirements

High school diploma or equivalent
Previous experience in a customer service or hospitality role preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced, team-oriented environment
Flexible availability including nights, weekends, and holidays
Basic math skills for order processing and payment handling
Physical stamina to stand and walk for extended periods
Commitment to maintaining a clean and safe work environment

Job Qualifications

Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service

Job Duties

Your role is to elevate the dining moment for every guest, guiding them through our menu and ensuring our restaurant feels like their ultimate destination for great food, enthusiastic company, and the thrill of the game
You'll be the high-energy host and the attentive organizer, turning a routine meal into a high-five-worthy memory
Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
Process payments accurately and efficiently, handling cash and electronic transactions
Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow