Front of House Server

Horizon City, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Work in a fun, high-energy environment where the big game is always on it's a perk of the job!

Receive pay on a weekly basis

Enjoy flexible options for scheduling shifts

Access generous discounts on shift meals and family dining

Benefit from industry-leading training programs and continuous learning opportunities

Clear pathways for career growth and advancement

paid time off (PTO)

Participation in a 401(k) Retirement Plan with a Company Match

tuition reimbursement assistance

Comprehensive coverage through Medical, Dental, and Vision Insurance plans

Opportunity to participate in the Champions of Hope Community Involvement Program

lucrative cash referral program

Access to Journey wellbeing support tools

Exclusive discounts through the PerkSpot Discount Program

Robust Recognition Program for acknowledging outstanding employee performance

Access to Slip Resistant Shoes Programs to ensure workplace safety

Opportunities to engage in Community and Charitable Involvement Initiatives

Participation in the Igniting Dreams Grant Program

Engaging Training Contests to keep skills sharp and fun

Job Description

Buffalo Wild Wings is a leading restaurant chain known for its vibrant atmosphere, delicious wings, and enthusiastic sports fans. Established as a go-to destination for those who enjoy great food paired with the excitement of watching the big game, Buffalo Wild Wings prides itself on providing a lively dining experience that feels like a community hub for friends and families alike. The brand has built its reputation on delivering outstanding service, a diverse menu, and a unique environment where guests can relax, enjoy the game, and create lasting memories. With hundreds of locations across the country, Buffalo Wild Wings continues to expand its presence, committed to maintaining high standards of quality and guest satisfaction.

The Front of House Server role at Buffalo Wild Wings is integral to the guest experience and goes beyond merely taking orders. As a server, you become the chief experience creator, responsible for elevating every dining moment by guiding guests through the menu and ensuring that their visit is enjoyable, seamless, and memorable. This position is perfect for energetic individuals who thrive in a fast-paced environment and enjoy interacting with diverse groups of people. Your mission is to make every guest feel welcome and valued, turning routine meals into moments worth celebrating. You will act as both a high-energy host and an attentive organizer, balancing the art of hospitality with operational efficiency. This role requires exceptional multitasking abilities, a warm and genuine personality, and a dedication to maintaining top-tier service standards.

Working as a Front of House Server at Buffalo Wild Wings means becoming part of a team that values camaraderie, continuous learning, and career growth. The company offers industry-leading training programs designed to hone your skills and open pathways for advancement within the organization. Employees benefit from flexible scheduling options, generous discounts on meals, and a range of comprehensive benefits, including paid time off, retirement plans, and health insurance coverage. The environment is built to foster enthusiasm, inclusivity, and professional development, making it an ideal place to build a career in hospitality. If you have a passion for great food, enjoy creating memorable guest experiences, and flourish in a dynamic setting where the game is always on, this is the role for you.

Job Requirements

High school diploma or equivalent
Previous experience in a fast-paced restaurant or customer service role preferred
Ability to maintain a friendly and positive attitude throughout the shift
Strong communication and interpersonal skills
Ability to multitask and stay organized in a busy environment
Availability to work flexible hours including nights, weekends, and holidays
Must comply with all health and safety regulations

Job Qualifications

Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service

Job Duties

Your role is to elevate the dining moment for every guest, guiding them through our menu and ensuring our restaurant feels like their ultimate destination for great food, enthusiastic company, and the thrill of the game
You'll be the high-energy host and the attentive organizer, turning a routine meal into a high-five-worthy memory
Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
Process payments accurately and efficiently, handling cash and electronic transactions
Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow