Buffalo Wild Wings logo

Front of House Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun, high-energy environment where the big game is always on it's a perk of the job!
Receive pay on a weekly basis
Enjoy flexible options for scheduling shifts
Access generous discounts on shift meals and family dining
Benefit from industry-leading training programs and continuous learning opportunities
Clear pathways for career growth and advancement
paid time off (PTO)
Participation in a 401(k) Retirement Plan with a Company Match
tuition reimbursement assistance
Comprehensive coverage through Medical, Dental, and Vision Insurance plans
Opportunity to participate in the Champions of Hope Community Involvement Program
lucrative cash referral program
Access to Journey wellbeing support tools
Exclusive discounts through the PerkSpot Discount Program
Robust Recognition Program for acknowledging outstanding employee performance
Access to Slip Resistant Shoes Programs to ensure workplace safety
Opportunities to engage in Community and Charitable Involvement Initiatives
Participation in the Igniting Dreams Grant Program
Engaging Training Contests to keep skills sharp and fun

Job Description

Buffalo Wild Wings is a leading casual dining restaurant and sports bar franchise known for its energetic atmosphere, wide selection of delicious wings, and the excitement of watching live sports. Since its inception, it has grown into a beloved destination for sports enthusiasts and food lovers alike, providing an inviting environment where guests can enjoy great food, enthusiastic company, and the thrill of the game. The brand prides itself on delivering exceptional guest experiences, making every visit memorable through its lively setting, exceptional service, and quality menu offerings. With locations nationwide, Buffalo Wild Wings continues to be the go-to place for friends and families to gather, celebrate, and enjoy top-notch food and entertainment. The company culture emphasizes positive energy, teamwork, and growth opportunities, supported by industry-leading training programs and a focus on career advancement. This role offers full-time and part-time employment options with competitive pay structures and weekly pay cycles, fostering a dynamic work environment that values dedication and enthusiasm. As a Front of House Server at Buffalo Wild Wings, you are much more than someone who simply takes orders; you are the chief experience creator. This role is pivotal in elevating the dining moment for every guest, guiding them expertly through the menu while ensuring the restaurant feels like their ultimate destination for great food and fun. Your responsibility extends beyond basic service; you become the high-energy host and the attentive organizer who turns an ordinary meal into a high-five-worthy memory.

As a server, you will warmly greet guests with genuine enthusiasm, effortlessly creating an energetic and welcoming atmosphere where every guest feels uniquely important. Your exceptional attention to detail and strong multitasking abilities will enable you to manage the guest experience seamlessly, from taking accurate food and beverage orders to delivering meals with impeccable timing and presentation. You will answer menu questions with confidence, offering personalized suggestions that enhance the dining experience. Maintaining cleanliness and order at your station, you will keep the environment inviting and safe, adhering strictly to all safety and sanitation standards, including responsible alcohol service guidelines.

Collaboration is key in this role; you will work closely with kitchen staff, bartenders, and other front-of-house team members to ensure a smooth and efficient flow of service. Your proactive approach to monitoring dining areas will allow you to anticipate guest needs before they arise, promptly addressing any concerns to uphold the company’s high standards of service. Additionally, handling payments accurately and efficiently will be part of your responsibilities, ensuring a hassle-free checkout for guests.

Buffalo Wild Wings offers extensive benefits to support its team members, including flexible scheduling options that cater to work-life balance, generous meal discounts, and paid time off. Employees also gain access to a 401(k) retirement plan with company match, tuition reimbursement, comprehensive medical, dental, and vision insurance plans, and various wellness and recognition programs designed to foster career growth and personal development. With numerous opportunities for community involvement and fun training contests, this role is perfect for individuals who thrive in a lively and fast-paced environment and seek a rewarding career in hospitality.

Job Requirements

  • High school diploma or equivalent
  • Ability to create an energetic and welcoming environment
  • Exceptional attention to detail and multi-tasking skills
  • Strong communication and interpersonal skills
  • Previous experience in customer service or hospitality preferred
  • Ability to work flexible shifts including evenings and weekends
  • Ability to stand and move for extended periods
  • Basic math skills for handling transactions

Job Qualifications

  • Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
  • Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service

Job Duties

  • Your role is to elevate the dining moment for every guest, guiding them through our menu and ensuring our restaurant feels like their ultimate destination for great food, enthusiastic company, and the thrill of the game
  • You'll be the high-energy host and the attentive organizer, turning a routine meal into a high-five-worthy memory
  • Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
  • Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
  • Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
  • Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
  • Process payments accurately and efficiently, handling cash and electronic transactions
  • Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
  • Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow

Job Criteria

Experience

Entry Level (1-2 years)


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