Front of House Server

San Benito, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Work in a fun, high-energy environment where the big game is always on it's a perk of the job!

Receive pay on a weekly basis

Enjoy flexible options for scheduling shifts

Access generous discounts on shift meals and family dining

Benefit from industry-leading training programs and continuous learning opportunities

Clear pathways for career growth and advancement

paid time off (PTO)

Participation in a 401(k) Retirement Plan with a Company Match

tuition reimbursement assistance

Comprehensive coverage through Medical, Dental, and Vision Insurance plans

Opportunity to participate in the Champions of Hope Community Involvement Program

lucrative cash referral program

Access to Journey wellbeing support tools

Exclusive discounts through the PerkSpot Discount Program

Robust Recognition Program for acknowledging outstanding employee performance

Access to Slip Resistant Shoes Programs to ensure workplace safety

Opportunities to engage in Community and Charitable Involvement Initiatives

Participation in the Igniting Dreams Grant Program

Engaging Training Contests to keep skills sharp and fun

Job Description

Buffalo Wild Wings is a renowned sports bar and casual dining restaurant chain known for its energetic atmosphere, wide selection of wings and sauces, and dedication to delivering an unforgettable dining experience. As a leader in the casual dining industry, Buffalo Wild Wings combines high-energy environments with quality food and exceptional service, making it a popular destination for guests looking to enjoy great food, enthusiastic company, and the excitement of live sports. The brand prides itself on creating an experience that goes beyond just eating, aiming to be the ultimate gathering place for friends and families who want to share in the thrill of the game and the joy of exceptional service.

As a Front of House Server at Buffalo Wild Wings, you play a critical role as the chief experience creator for every guest that walks through the door. This position involves much more than simply taking orders; it is about elevating the entire dining moment and making each visitor feel valued and welcomed. You will be the high-energy host who sets the tone for the dining experience, guiding guests through the menu with enthusiasm and knowledge. Your responsibilities include ensuring that the restaurant environment feels inviting, organized, and ready to deliver high-quality food and drink promptly and accurately. You will serve as the attentive organizer who proactively anticipates guest needs, manages multiple tasks seamlessly, and keeps the service running smoothly alongside the kitchen and bar teams.

This dynamic role offers an exciting opportunity to work in a fun and fast-paced environment where enthusiasm for the game and passion for exemplary service go hand in hand. Buffalo Wild Wings supports its team members with comprehensive training programs designed to build skills continuously and foster career growth. Employees enjoy flexible scheduling, competitive pay, and a variety of benefits aimed at promoting work-life balance, wellness, and professional development. Whether you are looking to start a career in hospitality or continue to grow within the industry, Buffalo Wild Wings provides clear pathways for advancement and a supportive atmosphere where every team member can thrive.

Job Requirements

High school diploma or equivalent
Previous experience in a customer service or hospitality role preferred
Ability to work in a fast-paced environment
Excellent communication and interpersonal skills
Strong multitasking and organizational abilities
Availability to work flexible hours including nights, weekends, and holidays
Basic math skills for handling transactions

Job Qualifications

Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service

Job Duties

Your role is to elevate the dining moment for every guest, guiding them through our menu and ensuring our restaurant feels like their ultimate destination for great food, enthusiastic company, and the thrill of the game
You'll be the high-energy host and the attentive organizer, turning a routine meal into a high-five-worthy memory
Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
Process payments accurately and efficiently, handling cash and electronic transactions
Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow