Buffalo Wild Wings logo

Front of House Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
Tuition Reimbursement
Employee Discounts

Job Description

Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive selection of wings, sauces, and beers, and dedication to providing an exceptional guest experience. With a strong emphasis on creating a welcoming and energetic environment where sports enthusiasts and food lovers can come together, Buffalo Wild Wings has cultivated a reputation as the go-to destination for great food, enthusiastic company, and the excitement of live sports. Operating across numerous locations, the company continuously seeks dynamic individuals passionate about hospitality and committed to elevating the dining experience for every guest. The employment opportunity offered is a Front of House Server position, designed for those who thrive in high-energy settings and enjoy engaging with customers in a way that transforms a simple meal into a memorable event. While details on salary may vary by location, the role is typically hourly with competitive pay and weekly payment schedules. Flexible shift scheduling is available to accommodate diverse lifestyles and needs.

As a Front of House Server at Buffalo Wild Wings, your role is far more than simply taking orders; you are the chief experience creator. This role demands enthusiasm, attention to detail, and a natural ability to connect with guests. You will guide customers through the menu, offering expert suggestions and ensuring each dining moment is enjoyable and seamless. Beyond delivering food and drinks promptly and accurately, you act as the high-energy host and attentive organizer, making each guest feel uniquely important. Whether it’s a casual meal during a big game or a family gathering, you will help the restaurant feel like the ultimate destination. You will work closely with kitchen staff, bartenders, and other front-of-house colleagues to maintain smooth service flow and uphold high standards of cleanliness and safety. Adhering to responsible alcohol service and sanitation protocols is critical in this role.

The position provides numerous benefits including comprehensive training programs, clear career advancement pathways, flexible scheduling, and a supportive work environment. With weekly payment, employee discounts, medical and vision insurance options, and additional perks like tuition reimbursement and participation in community involvement programs, Buffalo Wild Wings invests in both its employees’ professional growth and well-being. Success in this role requires exceptional multitasking capabilities, a detail-oriented mindset, and a passion for delivering superior service. This is an excellent opportunity for individuals who are energetic, personable, and eager to contribute to a vibrant team culture while advancing their career in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Excellent communication skills
  • Ability to work in a fast-paced, team-oriented environment
  • Availability to work flexible shifts including nights, weekends, and holidays
  • Basic math skills for handling payments

Job Qualifications

  • Possesses a natural knack for creating an energetic and genuinely welcoming environment
  • Excels at organizing the guest experience with exceptional attention to detail
  • Strong multi-tasking abilities
  • Heartfelt dedication to delivering superior service

Job Duties

  • Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
  • Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
  • Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
  • Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
  • Process payments accurately and efficiently, handling cash and electronic transactions
  • Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
  • Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow

Job Criteria

Experience

Entry Level (1-2 years)


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