Front of House Server

Pittsburg, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Work in a fun, high-energy environment where the big game is always on it’s a perk of the job

Receive pay on a weekly basis

Enjoy flexible options for scheduling shifts

Access generous discounts on shift meals and family dining

Benefit from industry-leading training programs and continuous learning opportunities

Clear pathways for career growth and advancement

paid time off (PTO)

Participation in a 401(k) Retirement Plan with a Company Match

tuition reimbursement assistance

Comprehensive coverage through Medical, Dental, and Vision Insurance plans

Opportunity to participate in the Champions of Hope Community Involvement Program

lucrative cash referral program

Access to Journey wellbeing support tools

Exclusive discounts through the PerkSpot Discount Program

Robust Recognition Program for acknowledging outstanding employee performance

Access to Slip Resistant Shoes Programs to ensure workplace safety

Opportunities to engage in Community and Charitable Involvement Initiatives

Participation in the Igniting Dreams Grant Program

Engaging Training Contests to keep skills sharp and fun

Job Description

Buffalo Wild Wings is a leading sports bar and casual dining restaurant chain renowned for its vibrant atmosphere, extensive menu featuring wings and a variety of other dishes, and dedication to creating memorable experiences centered around great food and the excitement of live sports. Established as a top destination for sports enthusiasts and families alike, the company fosters an environment where service excellence and guest satisfaction are fundamental priorities. With locations across the country, Buffalo Wild Wings has built a reputation not only for its delicious offerings but also for its energetic and welcoming hospitality, making each visit more than just a meal but a communal experience celebrating the thrill of the game.

The Front of House Server at Buffalo Wild Wings plays a pivotal role in upholding these core values. This position is far more than a traditional server role; it is about being the chief experience creator who elevates the dining experience for every guest. The server acts as the vibrant face of the restaurant, warmly welcoming guests and guiding them through the diverse menu while ensuring their visit is enjoyable and special. This high-energy role demands a combination of enthusiasm, attentiveness, and organizational skills. The server is responsible for transforming a routine dining experience into a memorable event, filled with excellent service, quality food, and lively atmosphere. This position suits individuals who thrive in dynamic, fast-paced environments, excel in multitasking, and have a genuine passion for hospitality and teamwork. Buffalo Wild Wings offers a welcoming, inclusive workplace that encourages growth, learning, and career advancement. Employment typically includes flexible scheduling to accommodate a variety of lifestyles, with competitive and weekly pay providing financial convenience. Servers benefit from extensive training programs designed to enhance skills and promote professional development. Additionally, the role provides access to a variety of perks such as generous meal discounts, paid time off, health insurance options, and community engagement opportunities. Joining Buffalo Wild Wings means becoming part of a team that values dedication, spirit, and a commitment to creating moments worth celebrating every single day.

Job Requirements

High school diploma or equivalent
Prior experience in a customer service or hospitality role preferred
Ability to communicate clearly and effectively
Strong interpersonal skills and a team-oriented attitude
Capacity to work in a fast-paced environment
Availability to work flexible shifts including nights, weekends, and holidays
Must be of legal age to serve alcohol as required

Job Qualifications

Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service

Job Duties

Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
Process payments accurately and efficiently, handling cash and electronic transactions
Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow