Front of House Server

Edinburg, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Work Schedule

Flexible

Benefits

Work in a fun environment

weekly pay

flexible scheduling

Discounts on meals

training programs

career growth

Paid Time Off

401(k) retirement plan

Tuition Reimbursement

Medical insurance

Dental Insurance

Vision Insurance

Community involvement program

Cash Referral Program

Wellbeing Support Tools

PerkSpot discounts

Recognition Program

Slip resistant shoes program

Charitable involvement initiatives

Igniting Dreams Grant Program

Training Contests

Job Description

Buffalo Wild Wings is a widely recognized sports bar and restaurant chain famous for its vibrant atmosphere, diverse menu featuring wings, beers, and other American fare, and its dedication to creating engaging experiences for sports enthusiasts and diners alike. As a leader in the casual dining industry, Buffalo Wild Wings combines great food, exciting sports broadcasts, and an energetic environment that makes it a go-to destination for a broad demographic, including families, friends, and dedicated sports fans. The company prides itself on a culture that values enthusiasm, teamwork, and delivering excellent service with a smile. This dynamic, fast-paced environment fosters growth, learning, and community involvement, making Buffalo Wild Wings not just a place to eat and watch the game but a place to belong and build a career. Employment with Buffalo Wild Wings offers weekly pay, flexible scheduling options, and comprehensive benefits including medical, dental, vision, and retirement plans, affirming its commitment to both its guests and team members.

The role of Front of House Server at Buffalo Wild Wings goes beyond traditional order taking; it is about creating memorable dining experiences that elevate each visit into a social event. As a Front of House Server, you will act as the chief experience creator, managing the guests' journey from arrival to departure with warmth and professionalism. This involves welcoming guests energetically, guiding them through the menu with personalized attention, and ensuring the restaurant feels like an exciting destination tailored to the thrill and camaraderie of watching a big game. The server is also responsible for accurate order taking, timely and proper delivery of food and drinks, and maintaining a cleanliness standard that supports a comfortable and safe dining environment. This role demands strong multi-tasking skills, attention to detail, and a genuine passion for hospitality, enabling each guest to feel uniquely valued. Through a collaborative partnership with kitchen and bar staff, the Front of House Server ensures seamless service flow and consistently high-quality dining experiences. The opportunity also includes participating in extensive training programs, career development initiatives, and community involvement, making it an excellent choice for those passionate about hospitality and eager to grow professionally in an exciting and engaging environment.

Job Requirements

High school diploma or equivalent
Proven experience in a customer service or hospitality role preferred
Ability to multitask and manage time effectively in a fast-paced environment
Strong communication and interpersonal skills
Commitment to maintaining high standards of cleanliness and safety
Availability to work flexible shifts including nights, weekends, and holidays
Legal authorization to work in the country

Job Qualifications

Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service

Job Duties

Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
Process payments accurately and efficiently, handling cash and electronic transactions
Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow