Front of House Restaurant Server (Runner)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
Flexible work schedules
Great work environment
Opportunities for advancement

Job Description

The Albany is a vibrant and customer-focused restaurant dedicated to providing exceptional dining experiences to its patrons. Known for its commitment to quality service and a welcoming atmosphere, The Albany prides itself on fostering a passionate team environment where employees are encouraged to excel and grow professionally. As a well-established restaurant, The Albany values teamwork, customer satisfaction, and a positive work culture. The establishment is committed to maintaining high standards of cleanliness, safety, and hospitality, ensuring every guest leaves with a memorable experience.

We are currently seeking a competent Restaurant Server to join our dynamic team. This role is crucial as the server acts as the face of the restaurant and directly influences the guest experience. The ideal candidate will be responsible for taking and delivering orders accurately and efficiently while upholding the restaurant's standards of service. Attention to detail, a quick and friendly approach, and a genuine passion for serving guests are key attributes for success in this position.

As a Restaurant Server at The Albany, your primary responsibilities will include preparing tables with a special focus on sanitation and order, greeting customers promptly upon arrival, presenting menus, and assisting customers in selecting food and beverages. Serving orders correctly and promptly is essential, alongside answering guest inquiries and recommending complementary products. Collaboration with kitchen staff and other servers is vital to ensure smooth operations and efficient service. Addressing customer complaints or issues positively and professionally will also be a critical aspect of the role.

In this fast-paced environment, being quick on your feet—both literally and metaphorically—is necessary. We seek a polite and friendly individual who enjoys interacting with people and thrives under pressure. Whether you are experienced in restaurant serving or eager to grow in the hospitality industry, The Albany offers a welcoming space where your customer service skills can shine.

We offer a flexible work schedule that adapts to your needs and a great work environment designed to support your professional development. Advancement opportunities are readily available for those who demonstrate commitment and excellence. The Albany is an Equal Opportunity and E-Verify Employer, standing firm in its commitment to guests, team members, and the community. By joining our team, you become part of a dedicated workforce striving to maintain and attract customers through high-quality service and a customer-oriented approach.

If you are passionate about hospitality and want to be part of a reputable restaurant known for its customer service, we would love to meet you. Join us and help create memorable dining experiences that keep guests returning and recommending The Albany to others.

Job Requirements

  • Proven restaurant serving or waitering experience
  • Hands-on experience in cashier duties
  • Attention to cleanliness and safety
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy
  • High school diploma is a plus but not required

Job Qualifications

  • Proven restaurant serving or waitering experience
  • Hands-on experience in cashier duties
  • Attention to cleanliness and safety
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy
  • High school diploma is a plus but not required

Job Duties

  • Prepare restaurant tables with special attention to sanitation and order
  • Attend to customers upon entrance
  • Present restaurant menus and help customers select food/beverages
  • Take and serve orders
  • Answer questions or make recommendations for complementary products
  • Collaborate with other restaurant servers and kitchen staff
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment

Job Criteria

Experience

Mid Level (3-7 years)


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