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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
flexible spending
Dining Discounts
bonus potential
Career Development
Job Description
The Brigantine Family of Restaurants is a distinguished family-owned and operated restaurant group that has been a staple in the San Diego County dining scene since 1969. Renowned for its commitment to exceptional service and high-quality dining experiences, the Brigantine Family of Restaurants encompasses over 20 establishments featuring a variety of concepts. These include The Brigantine Seafood and Oyster Bar, Miguel's Cocina, Ketch Brewing, Ketch Grill and Taps, Topsail, Portside Coffee & Gelato, The Fish Market, and Top of the Market. This diverse portfolio of restaurants serves as a testament to the brand's dedication to culinary excellence and hospitality.
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Job Requirements
- A minimum of 2 years current experience in a full-service restaurant
- ability to anticipate guests' needs and respond appropriately with a sense of urgency
- honesty, integrity, and professionalism
- strong coaching skills with a proven ability to motivate and develop team members
- passion for hospitality and commitment to guest service
- organizational skills and ability to adapt quickly to any situation
- a strong desire to continue developing themselves
- knowledge of systems, methods, and practices that contribute to extraordinary guest experiences
- a flexible schedule - able to work a combination of days, nights, weekends, and holidays
Job Qualifications
- A minimum of 2 years current experience in a full-service restaurant
- strong coaching skills with a proven ability to motivate and develop team members
- knowledge of systems, methods, and practices that contribute to extraordinary guest experiences
- passion for hospitality and commitment to guest service
- honesty, integrity, and professionalism
- organizational skills and ability to adapt quickly to any situation
- a strong desire to continue developing themselves
Job Duties
- Ensures customer satisfaction with all aspects of the restaurant and dining experience
- coordinate daily Front of the House and Back of the House restaurant operations
- organize and supervise shifts
- handle customer complaints, resolving issues efficiently and hospitably
- hire and train FOH restaurant staff
- train new and current employees on proper guest service and hospitality
- appraise staff performance and provide feedback to improve productivity
- ensure compliance with sanitation and safety regulations
- ensure compliance with alcoholic beverage regulations
- contribute to controlling costs via labor, food, and beverage cost controls
- conduct daily inspection of restaurant to ensure compliance with health, safety, food handling, and hygiene standards
- organize and oversee employee schedules
- maintain and ensure accurate daily payroll and financial information
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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