Front of House Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $75,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
flexible spending
Dining Discounts
bonus potential
Career Development

Job Description

The Brigantine Family of Restaurants is a distinguished family-owned and operated restaurant group that has been a staple in the San Diego County dining scene since 1969. Renowned for its commitment to exceptional service and high-quality dining experiences, the Brigantine Family of Restaurants encompasses over 20 establishments featuring a variety of concepts. These include The Brigantine Seafood and Oyster Bar, Miguel's Cocina, Ketch Brewing, Ketch Grill and Taps, Topsail, Portside Coffee & Gelato, The Fish Market, and Top of the Market. This diverse portfolio of restaurants serves as a testament to the brand's dedication to culinary excellence and hospitality.

The Brigantine emphasizes a culture built on teamwork, open communication, and a guest-centered approach. The overarching mission is that every guest leaves happy, reflecting the company’s dedication to creating a welcoming and enjoyable environment not only for its patrons but also for its staff. The Brigantine’s management philosophy fosters personal growth and professional development, making it an ideal place to build a rewarding career in the restaurant industry.

The FOH (Front of House) Restaurant Manager plays a pivotal role within the organization, overseeing the day-to-day operations of the restaurant’s front end. This position is both dynamic and challenging, ideal for someone passionate about hospitality and leadership. The FOH Manager is responsible for ensuring that guests receive an outstanding dining experience by managing the coordination between the front of the house and back of the house operations seamlessly.

This managerial role requires supervising shifts, addressing and resolving customer complaints with professionalism and efficiency, and hiring and training FOH staff to meet the high standards of the Brigantine Family of Restaurants. The manager also takes charge of maintaining compliance with all relevant health, safety, and beverage regulations, which is crucial for the smooth operation and reputation of the establishment. In addition, the FOH Manager works closely with their team to control labor, food, and beverage costs, ensuring profitability while maintaining quality service.

Compensation for the FOH Restaurant Manager position is competitive within the industry, with an entry-level salary range of $65,000 to $75,000 annually. Beyond salary, the Brigantine offers a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, a 401(k) plan, flexible spending accounts, dining discounts, bonus potential, and ongoing career development opportunities. This role offers a perfect blend of leadership responsibility and career growth, ideal for those who are committed to delivering exceptional hospitality and looking to thrive in a well-respected and established restaurant group.

Job Requirements

  • A minimum of 2 years current experience in a full-service restaurant
  • ability to anticipate guests' needs and respond appropriately with a sense of urgency
  • honesty, integrity, and professionalism
  • strong coaching skills with a proven ability to motivate and develop team members
  • passion for hospitality and commitment to guest service
  • organizational skills and ability to adapt quickly to any situation
  • a strong desire to continue developing themselves
  • knowledge of systems, methods, and practices that contribute to extraordinary guest experiences
  • a flexible schedule - able to work a combination of days, nights, weekends, and holidays

Job Qualifications

  • A minimum of 2 years current experience in a full-service restaurant
  • strong coaching skills with a proven ability to motivate and develop team members
  • knowledge of systems, methods, and practices that contribute to extraordinary guest experiences
  • passion for hospitality and commitment to guest service
  • honesty, integrity, and professionalism
  • organizational skills and ability to adapt quickly to any situation
  • a strong desire to continue developing themselves

Job Duties

  • Ensures customer satisfaction with all aspects of the restaurant and dining experience
  • coordinate daily Front of the House and Back of the House restaurant operations
  • organize and supervise shifts
  • handle customer complaints, resolving issues efficiently and hospitably
  • hire and train FOH restaurant staff
  • train new and current employees on proper guest service and hospitality
  • appraise staff performance and provide feedback to improve productivity
  • ensure compliance with sanitation and safety regulations
  • ensure compliance with alcoholic beverage regulations
  • contribute to controlling costs via labor, food, and beverage cost controls
  • conduct daily inspection of restaurant to ensure compliance with health, safety, food handling, and hygiene standards
  • organize and oversee employee schedules
  • maintain and ensure accurate daily payroll and financial information
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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