Front of House Operations Manager

Topgolf is a leading global sports and entertainment community recognized for delivering an innovative mix of technology, entertainment, and dining experiences. Located in Webster, Texas, this vibrant venue combines sports, hospitality, and socializing to create a unique environment catered to both casual enthusiasts and serious players. As part of a dynamic and diverse company culture that prioritizes inclusivity and excellence, Topgolf offers employees a collaborative workplace where fun, teamwork, and personal development are highly valued.

This venue is a hub of activity that blends interactive golf games with a full-service restaurant and lively event spaces, making it a premier destination for guests seeking leisure and entertainment. With a commitment to safety, guest satisfaction, and operational excellence, Topgolf's Webster location prides itself on providing best-in-class service while maintaining a safe, welcoming environment for both guests and team members.

The Assistant General Manager role at Topgolf Webster is a key leadership position responsible for supervising and developing the Front of House team to ensure exceptional service delivery. This role involves championing the core values of Fun, One Team, Excellence, Edgy Spirit, and Caring, and driving associate engagement through effective coaching and development. The Assistant General Manager is expected to manage daily departmental operations efficiently, control budgets, and deploy resources strategically to maximize profitability and guest satisfaction.

Operational duties include ensuring all guest areas are appropriately staffed and functioning smoothly while maintaining the highest safety standards. This role requires engaging directly with guests to monitor and elevate their experience continually while leveraging business metrics and trends to inform decisions that drive performance and revenue growth. The position demands a hands-on leader who can delegate and follow up on task completion across departments, ensuring operational excellence is consistently achieved.

Candidates for the Assistant General Manager at Topgolf Webster must have substantial experience, with at least five years in restaurant, hotel, or golf course management, including recent experience as an Assistant General Manager or General Manager. This experience should be complemented by strong communication, organizational, and time management skills, along with a passion for creating an energetic and welcoming atmosphere. Physical stamina to work in varied weather conditions and availability for flexible scheduling, including evenings, weekends, and holidays, are also essential.

Topgolf Webster offers a competitive employment package featuring free play and half-price food, as well as comprehensive benefits such as health, dental, vision insurance, 401(k) plans with company match, and access to a mental well-being platform. This role is ideal for motivated individuals seeking to advance their management career within a high-energy, customer-focused entertainment setting committed to diversity, equity, and inclusion.

Join Topgolf in Webster, Texas, and be part of a pioneering team dedicated to delivering memorable experiences through innovation, hospitality, and great teamwork. This career opportunity not only offers professional growth and development but also encourages a positive work-life balance in a supportive environment where your contributions are valued and rewarded.