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Front of House Manager - Uchiko Bethesda, MD (train with us!)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
Employer matched 401k
Dining Discounts
Family medical premium contributions
maternity leave
paternity leave
Paid vacation
Job Description
Hai Hospitality is a dynamic and innovative restaurant group headquartered in Austin, Texas. With a diverse portfolio of acclaimed restaurants including Uchi, Uchiko, Uchiba, and Loro, the company has steadily expanded its presence across the United States with locations in Austin, Dallas, Houston, Denver, Scottsdale, Los Angeles, Philadelphia, and Miami. Exciting new openings are planned in Charlotte, Washington D.C., Bethesda, Newport Beach, and additional sites in Miami, further solidifying Hai Hospitality’s reputation as a growing leader in the culinary and hospitality industry. The group emphasizes creativity, passion for food, and a commitment to genuine, thoughtful hospitality. Employees at Hai Hospitality... Show More
Job Requirements
- must be able to effectively communicate with guests and other employees
- detect and identify safety issues and comply with safety guidelines and standards
- lift and carry trays, dishes, equipment, and goods up to 50 lbs
- stock inventory and perform restocking duties
- ability to stand and walk for extended periods
- bend, stoop, and reach to access various areas and items
- ability to work in a fast-paced, high-pressure environment
- ability to work in a variety of temperatures, both hot and cold
- lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
- ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
- maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
- move quickly and efficiently to respond to customer needs
- ability to work in close proximity to coworkers in a crowded kitchen or serving area
- tolerate exposure to potential allergens and food odors
- maintain a professional and hygienic appearance, including proper uniform and personal grooming
- understand directives and communicate effectively with leadership and coworkers
- reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
Job Qualifications
- strong leadership and interpersonal skills
- experience in restaurant management or similar front of house roles
- excellent communication skills
- ability to work in high-pressure, fast-paced environments
- passion for food and hospitality
- problem-solving and conflict resolution abilities
- previous experience mentoring or training staff
Job Duties
- lead the service team to ensure exceptional guest experiences
- support the development and mentorship of staff members
- collaborate with general managers to maintain operational excellence
- uphold the culture and standards of hospitality within the restaurant
- manage day-to-day front of house operations including customer service and staff scheduling
- address and resolve guest concerns promptly and professionally
- oversee adherence to health, safety, and sanitation standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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