Front of House Manager - Uchi Denver

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
Employee assistance program
401(k) matching
401(k)
Vision Insurance
Parental leave

Job Description

Hai Hospitality is a renowned and innovative restaurant group known for its dedication to thoughtful and genuine hospitality. With its headquarters in Austin, Texas, Hai Hospitality operates multiple restaurant concepts including Uchi, Uchiko, Uchiba, and Loro. The company has established a strong presence across the United States with locations in Austin, Dallas, Houston, Denver, Scottsdale, Los Angeles, Philadelphia, and Miami, with forthcoming expansions planned for Charlotte, Washington D.C., Bethesda, Newport Beach, and additional locations in Miami. This growth reflects Hai Hospitality's commitment to expanding its footprint while maintaining an emphasis on quality, culture, and exceptional guest experiences.

Hai Hospitality places great value on its employees, fostering a workplace culture that encourages creativity, passion, and career growth. The company supports professional development and promotes from within, creating long-term career opportunities for its team members. Employees at Hai Hospitality are known to exhibit pride in their craftsmanship, a strong work ethic, and dedication to delivering memorable dining experiences. The group fosters an inclusive work environment that values diversity and equal opportunity for all.

The Restaurant Front of House Manager role at Uchi Denver is a pivotal leadership position within one of Hai Hospitality's acclaimed dining destinations. The Front of House Manager is responsible for overseeing the daily operations of the restaurant, ensuring smooth and seamless service while embodying Hai Hospitality's standards of genuine and thoughtful guest care. Collaborating closely with the General Manager and Assistant General Manager, the Front of House Manager leads the service team, encourages professional growth among staff, and helps sustain the restaurant’s vibrant and welcoming culture.

This role demands a dynamic, ambitious individual who is passionate about food, hospitality, and team leadership. The ideal candidate demonstrates creativity and commitment to delivering exceptional service. As a culture carrier and mentor, the Front of House Manager plays an integral role in shaping the team’s performance and guest satisfaction. The position requires excellent communication skills, a proactive approach to problem-solving, and a capacity to thrive in a fast-paced, high-pressure environment. With Hai Hospitality's continued national growth, this opportunity offers potential for career advancement and leadership development across multiple markets.

Working with Hai Hospitality also means accessing valuable benefits including medical, dental, vision, and accident insurance options, an employer-matched 401(k) savings plan, paid vacation, family contributions towards medical premiums, maternity and paternity leave, and employee assistance programs supporting mental health. Employees enjoy dining discounts and a collaborative work environment where their contributions are valued. If you are eager to join an innovative, expanding company passionate about hospitality and team growth, this Front of House Manager position provides the perfect platform to build a rewarding career.

Job Requirements

  • Effective communication with guests and employees
  • ability to detect and comply with safety guidelines
  • lift up to 50 lbs
  • ability to stand and walk for extended periods
  • bend, stoop, and reach as necessary
  • work efficiently in a fast-paced environment
  • tolerate a range of temperatures
  • use kitchen equipment safely
  • maintain a neat workspace
  • respond quickly to customer needs
  • work closely with coworkers in crowded areas
  • tolerate allergens and food odors
  • maintain professional appearance and grooming
  • understand and follow leadership directives
  • reasonable accommodations available for qualified individuals with disabilities

Job Qualifications

  • Experience in restaurant management or hospitality leadership
  • excellent communication and interpersonal skills
  • ability to lead and inspire a team
  • knowledge of service industry standards and hospitality best practices
  • ability to work in a high-energy environment
  • strong problem-solving skills
  • commitment to guest satisfaction

Job Duties

  • Lead the service team to ensure exceptional guest experiences
  • support the development and mentoring of staff
  • collaborate with General Manager and Assistant General Manager on daily operations
  • maintain service excellence and high hospitality standards
  • manage team schedules and workflow
  • handle guest concerns with professionalism
  • uphold safety and cleanliness standards

Job Criteria

Experience

Mid Level (3-7 years)


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