Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Dental Insurance
401(k)
Opportunities for advancement
Vision Insurance
Job Description
Jalapeno Tree is a vibrant and popular Mexican restaurant known for delivering Crazy Good Mexican FoodTM in a clean, upbeat, family-friendly setting. Established with a commitment to quality and hospitality, Jalapeno Tree has developed a strong reputation for its authentic flavors, excellent service, and welcoming atmosphere. The restaurant is dedicated to providing guests with consistently positive dining experiences that reflect the brand's values and culinary passion. Jalapeno Tree takes pride in its innovative menu, exceptional staff, and community-focused approach, making it a sought-after dining spot for a wide range of customers.
The Front of House (FOH) Manager at Jalapeno Tree plays a pivotal role in leading day-to-day restaurant operations while placing a strong emphasis on guest service, bar performance, cleanliness, and staff leadership. This position is responsible for ensuring that every guest enjoys an excellent dining experience that meets the high standards set by the brand. The FOH Manager oversees scheduling, training, guest interaction, product quality, and seamless service execution. They are tasked with coaching FOH team members, managing bar and beverage cost controls, and maintaining compliance with health and safety standards. Additionally, they drive performance through proactive shift leadership, fostering a positive and efficient work environment.
Managers hired for this role undergo initial training in Tyler, TX, which equips them with the necessary skills and knowledge before they transition to their assigned store. This approach ensures uniformity in service excellence across all locations. The role requires a dynamic leader who is capable of managing multiple aspects of FOH operations, from staff onboarding to rolling out new menus and promotions. The FOH Manager is expected to uphold a professional and inclusive work environment and demonstrate strong leadership, communication, and organizational skills. Working at Jalapeno Tree offers a rewarding career path with competitive salary and bonus structure, health benefits, and opportunities for growth and advancement within the company. This is an ideal position for individuals passionate about hospitality and looking to thrive in a fast-paced, guest-focused restaurant environment. Join the Pepper Posse and be part of a team dedicated to delivering exceptional food and memorable guest experiences.
The Front of House (FOH) Manager at Jalapeno Tree plays a pivotal role in leading day-to-day restaurant operations while placing a strong emphasis on guest service, bar performance, cleanliness, and staff leadership. This position is responsible for ensuring that every guest enjoys an excellent dining experience that meets the high standards set by the brand. The FOH Manager oversees scheduling, training, guest interaction, product quality, and seamless service execution. They are tasked with coaching FOH team members, managing bar and beverage cost controls, and maintaining compliance with health and safety standards. Additionally, they drive performance through proactive shift leadership, fostering a positive and efficient work environment.
Managers hired for this role undergo initial training in Tyler, TX, which equips them with the necessary skills and knowledge before they transition to their assigned store. This approach ensures uniformity in service excellence across all locations. The role requires a dynamic leader who is capable of managing multiple aspects of FOH operations, from staff onboarding to rolling out new menus and promotions. The FOH Manager is expected to uphold a professional and inclusive work environment and demonstrate strong leadership, communication, and organizational skills. Working at Jalapeno Tree offers a rewarding career path with competitive salary and bonus structure, health benefits, and opportunities for growth and advancement within the company. This is an ideal position for individuals passionate about hospitality and looking to thrive in a fast-paced, guest-focused restaurant environment. Join the Pepper Posse and be part of a team dedicated to delivering exceptional food and memorable guest experiences.
Job Requirements
- Minimum 2 years as an FOH manager or successful assistant manager in a full-service restaurant
- High school diploma or GED required
- Must be at least 21 years old
- Valid driver's license
- Able to stand or walk for long periods, move quickly, bend, twist, lift up to 50 lbs
- Exposure to varying temperatures in kitchen, freezer, and bar environments
- Frequent handwashing and repetitive motion
- Able to read, write, operate computer and telephone
- 50-55 hours per week including weekends and holidays
Job Qualifications
- Minimum 2 years as an FOH manager or successful assistant manager in a full-service restaurant
- High school diploma or GED required
- Must be at least 21 years old
- Valid driver's license
- Strong leadership, communication, and interpersonal skills
- Proven ability to manage FOH operations, scheduling, and bar service
- Skilled in coaching, development, and performance feedback
- Proficient in POS systems and restaurant software such as Aloha, Microsoft Office, Compeat
- Strong organizational and time management skills
- Able to uphold a clean, professional, inclusive work environment
Job Duties
- Lead day-to-day restaurant operations with focus on guest service
- Oversee scheduling, training, and coaching of FOH team members
- Manage bar and beverage cost controls
- Maintain compliance with health and safety standards
- Drive performance through shift leadership
- Hire, discipline, and onboard FOH staff
- Maintain payroll records and employee status updates
- Roll out new menus, products, and promotions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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