Front of House Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $26.50
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
401(k) employee retirement plan
competitive salary
Opportunities for advancement

Job Description

Jalapeno Tree is a vibrant full-service restaurant known for its unique Crazy Good Mexican Food trade marked cuisine. Established with a mission to deliver exceptional dining experiences, the restaurant emphasizes quality, authenticity, and outstanding customer service. It has carved out a niche in the local food scene by consistently providing dishes that delight both the taste buds and the senses, ensuring guests feel welcome and valued during every visit. The atmosphere at Jalapeno Tree reflects a lively and fun spirit that complements the flavorful and diverse menu offerings. The restaurant operates with a strong commitment to community values and employee development, portraying itself as an inclusive workplace that prides itself on delivering excellence in every aspect from food preparation to guest interaction. This commitment enables Jalapeno Tree to maintain a trusted and reputable position in the competitive restaurant industry.

The Front of House (FOH) Manager role at Jalapeno Tree is a key leadership position responsible for overseeing the daily operations of the restaurant's front end, ensuring superior guest experiences and seamless service. The FOH Manager leads and coordinates the team, emphasizing effective bar performance, maintaining high standards of cleanliness, and fostering an environment of professional and friendly guest service. This role involves managing schedules, training staff, handling guest interactions directly, ensuring compliance with health and safety regulations, controlling beverage costs, and driving overall performance through strong shift leadership. FOH Managers receive comprehensive initial training in Tyler, TX, before moving to their assigned location, setting the foundation for success in the role. The position requires a proactive leader capable of building a motivated team, upholding the brand standards, and continuously enhancing the restaurant's front of house operations. The employment type is full-time, with a competitive salary and bonus structure, alongside a robust benefits package that supports career growth and employee well-being. With an emphasis on dynamic leadership and guest satisfaction, this role is perfect for individuals passionate about hospitality and restaurant management who want to contribute to a flourishing foodservice environment.

Job Requirements

  • Minimum 2 years as an FOH manager or successful assistant manager in a full-service restaurant
  • High school diploma or GED required
  • Must be at least 21 years old
  • Valid driver’s license
  • Stand walk for long periods move quickly bend twist lift up to 50 lbs
  • Exposure to varying temperatures in kitchen freezer and bar environments
  • Frequent handwashing and repetitive motion
  • Able to read write operate computer and telephone
  • 50-55 hours per week including weekends and holidays

Job Qualifications

  • Minimum 2 years as an FOH Manager or successful Assistant Manager in a full-service restaurant
  • High school diploma or GED
  • Strong leadership communication and interpersonal skills
  • Proven ability to manage FOH operations scheduling and bar service
  • Skilled in coaching development and performance feedback
  • Proficient in POS systems and restaurant software such as Aloha Microsoft Office Compeat
  • Strong organizational time management and guest satisfaction focus
  • Ability to uphold a clean professional inclusive work environment

Job Duties

  • Lead day-to-day restaurant operations with a focus on guest service and bar performance
  • Oversee scheduling and training of FOH team members
  • Manage bar and beverage cost controls effectively
  • Ensure cleanliness and compliance with health and safety standards
  • Coach, develop, and provide performance feedback to FOH staff
  • Handle guest interactions and resolve issues to maintain satisfaction
  • Implement new menus, products, and promotions in coordination with the general manager

Job Criteria

Experience

Mid Level (3-7 years)


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