Front of House Manager - (Expired Job)

Palm Palm is a vibrant dining establishment located in Pittsburgh, PA, known for its bold flavors, dynamic atmosphere, and top-tier hospitality. Specializing in a small plates concept, Palm Palm thrives on delivering fast, efficient service within a lively, energetic environment. With a strong emphasis on teamwork and creating memorable guest experiences, the restaurant has positioned itself as a favored destination for diners seeking innovative and flavorful cuisine paired with exceptional service. The culture at Palm Palm reflects a passion for culinary excellence, a commitment to hospitable interaction, and a dedication to supporting a high-performing team that can thrive under the pressures of a bustling dining room and bar setting.

The Front of House Manager at Palm Palm plays a crucial role within the leadership team, spearheading operational excellence for the dining room and bar areas. This full-time position comes with a competitive salary and comprehensive benefits including health insurance, dental insurance, vision insurance, employee discounts, paid time off, meal discounts, and tailored leadership training programs. The role requires someone who is deeply involved in the day-to-day activities on the floor, offering hands-on leadership to the front-of-house staff which includes hosts, servers, bartenders, and support personnel. As the key figure ensuring smooth service during peak hours, the Front of House Manager is responsible for maintaining high standards of hospitality, coordinating with kitchen and general management, and resolving guest issues promptly and professionally.

The ideal candidate for this role is someone who brings at least two years of front-of-house management experience, preferably within a high-volume restaurant environment. Exceptional communication and leadership skills are essential to successfully train, schedule, and inspire the FOH team while ensuring operational flow remains seamless even during the busiest shifts. Organizational expertise, adeptness with POS systems, and a passion for hospitality are critical traits that will help the Manager drive continuous improvement, maintain compliance with health and safety regulations, and contribute to a warm, welcoming environment that reinforces Palm Palm’s brand reputation. Additionally, experience or interest in small plates, bar management, or bilingual capabilities are considered advantageous but are not mandatory.