Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.50 - $22.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Boston's Restaurant and Sports Bar is a prominent franchise establishment known for blending the atmosphere of a family-friendly dining experience with the vibrant energy of a sports bar. Unlike Boston Pizza Restaurants, LP or its affiliates, Boston's Restaurant and Sports Bar operates as an independently owned franchise, where franchisees serve as the primary employers and have the liberty to define their wage and benefit structures. This independent model allows the franchisees to tailor the dining and service experience uniquely to their communities while maintaining the core values and brand recognition that Boston's is known for.
The restaurant excels in offering handcrafted pizzas, scratch-made gourmet meals, and an impressive selection of craft cocktails and local beers, making it a preferred destination for both casual diners and sports enthusiasts. Celebrated as America's Sports Restaurant, Boston's Restaurant and Sports Bar prides itself on being a communal hub for a broad audience. From hosting lively sports events to memorable birthday parties, family reunions, coworker happy hours, and community fundraisers, this establishment is deeply embedded in the fabric of social and recreational life. Guests can enjoy the dynamic ambiance, where sports excitement meets quality dining, fostering an inviting environment for all ages and occasions. For more details about the brand and its offerings, interested candidates can visit www.bostons.com.
The Front of House (FOH) Manager role at Boston's Restaurant and Sports Bar is a critical leadership position responsible for overseeing the entire front-of-house team. Reporting directly to the General Manager, this role involves hiring, training, and developing staff such as servers, hosts, bartenders, and hourly supervisors to ensure top-tier service and smooth daily operations. The FOH Manager must strategically manage labor costs while maintaining high standards of guest satisfaction and service quality. This includes meeting financial goals, adhering to staff scheduling and turnover targets, and sustaining all operational standards relevant to cleanliness, safety, and hospitality.
This leadership role requires a hands-on manager who fosters a positive, team-centered culture within the restaurant and promotes continuous improvement and customer-focused service. The FOH Manager plays an integral part in maintaining an inviting and sanitary environment, vital to guest experience and regulatory compliance, while also implementing and enforcing security and responsible alcohol service protocols. The position demands adaptability and dedication, often requiring work during evenings, weekends, and holidays to best align with the business's peak operation times. Those interested in this career opportunity should be prepared for a fast-paced, dynamic work environment that calls for decisive decision-making, effective communication, and the ability to motivate and lead a diverse team in delivering an exceptional dining experience.
The restaurant excels in offering handcrafted pizzas, scratch-made gourmet meals, and an impressive selection of craft cocktails and local beers, making it a preferred destination for both casual diners and sports enthusiasts. Celebrated as America's Sports Restaurant, Boston's Restaurant and Sports Bar prides itself on being a communal hub for a broad audience. From hosting lively sports events to memorable birthday parties, family reunions, coworker happy hours, and community fundraisers, this establishment is deeply embedded in the fabric of social and recreational life. Guests can enjoy the dynamic ambiance, where sports excitement meets quality dining, fostering an inviting environment for all ages and occasions. For more details about the brand and its offerings, interested candidates can visit www.bostons.com.
The Front of House (FOH) Manager role at Boston's Restaurant and Sports Bar is a critical leadership position responsible for overseeing the entire front-of-house team. Reporting directly to the General Manager, this role involves hiring, training, and developing staff such as servers, hosts, bartenders, and hourly supervisors to ensure top-tier service and smooth daily operations. The FOH Manager must strategically manage labor costs while maintaining high standards of guest satisfaction and service quality. This includes meeting financial goals, adhering to staff scheduling and turnover targets, and sustaining all operational standards relevant to cleanliness, safety, and hospitality.
This leadership role requires a hands-on manager who fosters a positive, team-centered culture within the restaurant and promotes continuous improvement and customer-focused service. The FOH Manager plays an integral part in maintaining an inviting and sanitary environment, vital to guest experience and regulatory compliance, while also implementing and enforcing security and responsible alcohol service protocols. The position demands adaptability and dedication, often requiring work during evenings, weekends, and holidays to best align with the business's peak operation times. Those interested in this career opportunity should be prepared for a fast-paced, dynamic work environment that calls for decisive decision-making, effective communication, and the ability to motivate and lead a diverse team in delivering an exceptional dining experience.
Job Requirements
- High school diploma or equivalent
- 3-5 years of management experience in a full-service restaurant
- Proven leadership capabilities
- Ability to use computer systems including MS Word, Excel and POS
- Flexibility to work evenings, weekends, and holidays
- Strong decision-making and analytical skills
- Effective communication and interpersonal skills
- Customer service orientation
- Ability to manage multiple tasks simultaneously
- Eligibility to work in the United States
Job Qualifications
- 3-5 years of progressive management experience in a full-service restaurant
- Proven leadership skills and ability to follow-through
- Knowledge of computers such as MS Word, Excel and Point of Sale system
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong analytical and decision-making skills
- Possess a strong sense of urgency and command presence management style
- Leadership skills with the ability to direct, coach and supervise a team
- Strong business acumen including understanding budgets and operating costs
- Strong communication and interpersonal skills both written and oral
- Customer service skills able to exceed guest expectations
- Ability to multi-task in a fast-paced environment
- Ability to perform efficiently during high volume peak periods
- Must be eligible to work in the United States
Job Duties
- Create, lead, and manage a positive and fun restaurant culture
- Increase sales by ensuring guest satisfaction and prompt problem resolution
- Lead, manage, and deliver a friendly guest focused experience
- Schedule FOH team in accordance with budgeted targets and service goals
- Maintain a positive attitude that promotes teamwork within the restaurant
- Ensure operational and occupational health and safety standards are in place and followed
- Maintain appropriate security protocols for guest, employee, and restaurant safety
- Ensure responsible selling and service of alcohol as mandated by licensing authorities and company training guidelines
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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