Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $24.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Jalapeno Tree is a vibrant and dynamic restaurant renowned for its Crazy Good Mexican Food. Known for its authentic flavors and welcoming atmosphere, Jalapeno Tree has built a loyal customer base by delivering an exceptional dining experience that combines high-quality ingredients with outstanding service. This family-oriented and fast-paced environment is dedicated to maintaining the highest standards of guest satisfaction while fostering a positive workplace culture for its staff. The restaurant is committed to excellence in every aspect of its operations, from food preparation and presentation to customer interaction and cleanliness, ensuring a memorable experience for every guest.
The Front of House (FOH) Manager role at Jalapeno Tree is a pivotal position responsible for leading the day-to-day operations of the restaurant with a focus on guest service, bar performance, operational cleanliness, and staff leadership. This full-time management position requires a hands-on leader who can effectively manage team members and maintain smooth operational flow during all shifts. The FOH Manager ensures that every guest receives consistently high-quality service that aligns with Jalapeno Tree's brand and values.
In this role, the FOH Manager will oversee scheduling, training, and coaching of the front of house team, ensuring that all employees are well-prepared to perform their duties efficiently and courteously. The manager is also responsible for managing the bar and beverage cost controls to maximize profitability while ensuring product quality. Maintaining compliance with health and safety standards is crucial in this role to guarantee a safe environment for both guests and staff.
Shift leadership and performance monitoring are essential functions of the FOH Manager, who actively drives team morale and productivity. The manager handles guest interactions directly, resolving any issues promptly and professionally to maintain high satisfaction levels. As part of the onboarding process, all FOH Managers undergo comprehensive initial training in Tyler, TX before transitioning to their designated restaurant location, ensuring consistency and mastery of operational standards across all Jalapeno Tree venues. This role offers the opportunity to be a key contributor in a thriving restaurant environment that values leadership, teamwork, and a passion for great Mexican cuisine.
The Front of House (FOH) Manager role at Jalapeno Tree is a pivotal position responsible for leading the day-to-day operations of the restaurant with a focus on guest service, bar performance, operational cleanliness, and staff leadership. This full-time management position requires a hands-on leader who can effectively manage team members and maintain smooth operational flow during all shifts. The FOH Manager ensures that every guest receives consistently high-quality service that aligns with Jalapeno Tree's brand and values.
In this role, the FOH Manager will oversee scheduling, training, and coaching of the front of house team, ensuring that all employees are well-prepared to perform their duties efficiently and courteously. The manager is also responsible for managing the bar and beverage cost controls to maximize profitability while ensuring product quality. Maintaining compliance with health and safety standards is crucial in this role to guarantee a safe environment for both guests and staff.
Shift leadership and performance monitoring are essential functions of the FOH Manager, who actively drives team morale and productivity. The manager handles guest interactions directly, resolving any issues promptly and professionally to maintain high satisfaction levels. As part of the onboarding process, all FOH Managers undergo comprehensive initial training in Tyler, TX before transitioning to their designated restaurant location, ensuring consistency and mastery of operational standards across all Jalapeno Tree venues. This role offers the opportunity to be a key contributor in a thriving restaurant environment that values leadership, teamwork, and a passion for great Mexican cuisine.
Job Requirements
- high school diploma or equivalent
- prior experience in a supervisory or management role in a restaurant setting
- strong interpersonal and communication skills
- ability to work flexible hours including weekends and holidays
- ability to stand and move for extended periods
- knowledge of bar operations
- commitment to maintaining high standards of guest service
- willingness to complete initial training in Tyler, TX
Job Qualifications
- experience in restaurant management or similar hospitality role
- leadership and team management skills
- knowledge of food and beverage operations
- ability to manage budgets and cost controls
- strong communication and customer service skills
- familiarity with health and safety regulations
- ability to train and motivate staff
Job Duties
- lead day-to-day restaurant operations with an emphasis on guest service
- oversee scheduling and training for front of house staff
- coach team members to enhance performance and service quality
- manage bar and beverage cost controls
- maintain compliance with health and safety standards
- drive shift leadership and monitor operational performance
- interact with guests to ensure satisfaction and resolve issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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