Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
401(k)
competitive salary
Opportunities for advancement

Job Description

Jalapeno Tree is a vibrant restaurant chain known for its dedication to delivering Crazy Good Mexican Food in a clean, upbeat, and family-friendly environment. With a focus on high-quality ingredients, excellent customer service, and an inviting dining experience, Jalapeno Tree has become a popular destination for guests seeking authentic Mexican flavors paired with exceptional hospitality. The company values teamwork, consistency, and a positive workplace culture that supports both employees and guests. Being part of Jalapeno Tree means joining a community that takes pride in its food, atmosphere, and sustainable growth, making it a sought-after employer in the hospitality industry.

The Front of House (FOH) Manager plays a crucial role in ensuring the day-to-day restaurant operations run smoothly with an emphasis on guest satisfaction, bar performance, cleanliness, and staff leadership. As a key member of the management team, the FOH Manager oversees scheduling, training, guest interaction, product quality, and the execution of high standards in service delivery. This position is essential for maintaining the restaurant's reputation for excellence and ensuring every guest leaves with a positive impression.

The FOH Manager is responsible for coaching and developing front-of-house team members, managing bar and beverage cost controls, enforcing health and safety compliance, and driving performance through effective shift leadership. Managers receive initial training in Tyler, TX, before transitioning to their assigned stores, which equips them with the knowledge and tools necessary for success. This full-time role requires a motivated leader with strong communication skills, a commitment to customer service, and the ability to foster a professional and inclusive work environment. Joining Jalapeno Tree as a FOH Manager offers opportunities for professional growth and advancement within a company that values its people and promotes from within.

Job Requirements

  • Minimum 2 years of FOH management or assistant management experience
  • High school diploma or GED required
  • Must be at least 21 years old
  • Valid driver’s license
  • Ability to stand and walk for long periods
  • Ability to lift up to 50 lbs
  • Exposure to kitchen and bar environments and varying temperatures
  • Willingness to work 50-55 hours per week including weekends and holidays
  • Ability to read, write, and operate computer and telephone
  • Frequent handwashing and repetitive motion

Job Qualifications

  • Minimum 2 years as an FOH Manager or assistant manager in a full-service restaurant
  • High school diploma or GED
  • Proven leadership and communication skills
  • Experience in managing FOH operations and bar service
  • Skilled in coaching and team development
  • Proficient with POS systems and restaurant software such as Aloha, Microsoft Office, and Compeat
  • Strong organizational and time management abilities

Job Duties

  • Lead day-to-day restaurant operations with a focus on guest service
  • Oversee scheduling, training, and development of FOH staff
  • Manage bar and beverage cost controls
  • Ensure compliance with health and safety standards
  • Coach team members and provide performance feedback
  • Drive shift performance and guest satisfaction
  • Implement new menus, products, and promotions as delegated by General Manager

Job Criteria

Experience

Mid Level (3-7 years)


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