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Front of House Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Bar Louie is a vibrant and dynamic casual-themed restaurant and bar brand known for its lively atmosphere and commitment to exceptional guest experiences. With locations across the nation, Bar Louie combines a modern, neighborhood gathering spot with a menu featuring classic bar favorites and creative cocktails. The brand prides itself on fostering a team-oriented culture that emphasizes respect, innovation, and a passionate "Guest 1st Mentality." Each Bar Louie location is a hub where guests can enjoy not only great food and drinks but also a welcoming environment shaped by dedicated and skilled leadership. The company culture celebrates individuality with a... Show More

Job Requirements

  • Guest 1st mentality
  • Coach not boss approach to team building and day to day communication
  • Fully engaged, service minded attitude
  • College degree preferred, but not necessary
  • Minimum 1-2 years as manager of at least two or more employees in a casual themed restaurant/bar or as a high performing Bar Louie key employee
  • Expertise in either front or back of house leadership
  • Experience in budgets, forecasting, marketing, promotions, ordering, inventory, scheduling, interviewing, retention, sales building, motivating
  • Computer knowledge (Excel, Windows, POS, etc.)
  • Must be alert to team member and guest needs
  • Ability to manage, coach, teach and train at least two or more team members
  • Ability to provide feedback on performance to those team members
  • Must be able to stand 10-12 hours
  • Must be able to lift 50 pounds
  • Available to work 55+ hour work week
  • Command of the English language
  • Good listening and verbal communication skills
  • Good hearing for safety and accurate communication

Job Qualifications

  • Must possess strong leadership abilities
  • Ability to manage, coach, teach and train at least two or more team members
  • Ability to provide feedback on performance to those team members
  • Must be alert to team member and guest needs
  • Command of the English language
  • Good listening and verbal communication skills
  • Good hearing for safety and accurate communication

Job Duties

  • Believes in and follows all employee handbook standards and expectations in the management of at least two or more team members
  • 100 percent focus and dedication to Louie is, I am Louie, Louie’s House Rules and Louie’s Management philosophies
  • Responsible for coaching all team members every shift in all departments to ensure they are following job descriptions, processes, policies and procedures
  • Assumes 100 percent responsibility for coaching servers and/or host team
  • creates server schedules ensuring all schedules are aligned with guest satisfaction and budget
  • provides quarterly 1:1s for all servers and/or hosts and bi-annual reviews for all servers and/or hosts
  • Assumes 100 percent responsibility for ordering and inventory of supplies for servers and/or hosts
  • Uses daily/weekly perpetual for cost effective and efficient ordering
  • Assumes 100 percent responsibility for the quality of the guest experience
  • Primary responsibility for management of the front of house
  • Follows Success Routines checklists and holds self and key employees to routines
  • Recruits, interviews and selects new servers and/or hosts adhering to the Bar Louie standards and PeopleAnswer process
  • Ensures all server and/or host training and development is done correctly and thoroughly to ensure retention and minimal turnover
  • Responsible for taking all actions necessary (including coaching, discipline, and/or recommendation of termination of employment) with regard to team members to ensure compliance with Bar Louie’s standards and policies
  • 100 percent responsibility for assigning daily/weekly goals to servers and team members
  • Ensures goals are achieved by such individuals, while accomplishing his/her own goals
  • 100 percent commitment to follow all internal monetary control measures, including, but not limited to: petty cash disbursement and accounting procedures, deposit monies, banking procedures, check writing and register balance
  • 100 percent commitment to follow all internal product control measures, including: food and liquor inventories, purchases and loss prevention measures (steak counts, high cost item sheets, etc.)
  • Demonstrates 100 percent commitment to management, team member continued training and development
  • Demonstrates 100 percent commitment to the cleanliness, sanitation and organization of all front and back of house areas, including: service stations, bar, office, walk in, dry storage and dishwashing areas
  • Reviews all purchasing to ensure purchasing is the best quality products per spec at the best price possible based on discretion and independent judgment
  • Assumes 100 percent responsibility that all receiving is physically accounted for at the price quoted
  • Works with the accounting department, providing all accurate information needed to produce DSR’s, Flash Reports, P&L’s, budget and payroll
  • 100 percent commitment to lead servers, bartenders and cooks within the means of the budget provided with a quality 1st approach
  • Works with all team members to assure 100 percent quality in our food and beverage products 100 percent of the time

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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