Front of House Manager

Naperville, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

flexible scheduling

Job Description

Bar Louie is a vibrant and dynamic casual-themed restaurant and bar brand known for its lively atmosphere and commitment to exceptional guest experiences. With locations across the nation, Bar Louie combines a modern, neighborhood gathering spot with a menu featuring classic bar favorites and creative cocktails. The brand prides itself on fostering a team-oriented culture that emphasizes respect, innovation, and a passionate "Guest 1st Mentality." Each Bar Louie location is a hub where guests can enjoy not only great food and drinks but also a welcoming environment shaped by dedicated and skilled leadership. The company culture celebrates individuality with a motto encouraging every team member to "Be Bold - Be YOU - Be the Best." This philosophy is deeply embedded across all levels of management and staff, supporting both personal and professional growth within a fun, fast-paced setting.

This particular opportunity is for a leadership role reporting directly to the General Manager at the Bar Louie located at 95 N Moorland Rd, E7 Brookfield, WI 53005, and is connected to the Naperville Bar property at 2835 Showplace Dr Ste 139, Naperville, IL 60564. The role focuses primarily on managing all aspects of the front of house operations while ensuring the delivery of a quality guest experience aligned with the company’s high standards. This position requires a minimum of 1-2 years of managerial experience in a casual dining or bar environment, with important responsibilities including team coaching, scheduling, inventory management, quality control, and adherence to company protocols. The candidate will be responsible for supervising and developing at least two or more team members, including servers and hosts, and will display a coach-not-boss leadership style that promotes engagement and motivation.

The role also demands a hands-on approach to operational excellence, supporting sales initiatives through budgeting, marketing, and promotional activities while maintaining strict control over food, labor, and monetary expenses. Attention to detail in training, performance feedback, and employee retention ensures that turnover remains minimal and that each team member upholds the values and expectations defined by Bar Louie. Successful candidates must embody the core management philosophies and demonstrate strong communication and organizational skills, including the ability to manage personnel, budgets, and complex scheduling demands. The position requires working 55 or more hours per week, standing for extended periods, and performing physical tasks such as lifting up to 50 pounds.

Joining Bar Louie in this leadership capacity means becoming an integral part of a company that values results-driven, trustworthy, and innovative managers who are as passionate about the guest experience as they are about fostering strong internal teams. The environment is energetic and fun, with a sincere dedication to making money while working hard and maintaining a positive workplace atmosphere. This role is ideal for individuals who want to take ownership of their responsibilities, align with a brand that invests in its people, and grow their career in the hospitality industry with a respected and successful casual dining and bar brand.

Job Requirements

Guest 1st mentality
Coach not boss approach to team building and day to day communication
Fully engaged, service minded attitude
College degree preferred, but not necessary
Minimum 1-2 years as manager of at least two or more employees in a casual themed restaurant/bar or as a high performing Bar Louie key employee
Expertise in either front or back of house leadership
Experience in budgets, forecasting, marketing, promotions, ordering, inventory, scheduling, interviewing, retention, sales building, motivating
Computer knowledge (Excel, Windows, POS, etc.)
Must be alert to team member and guest needs
Ability to manage, coach, teach and train at least two or more team members
Ability to provide feedback on performance to those team members
Must be able to stand 10-12 hours
Must be able to lift 50 pounds
Available to work 55+ hour work week
Command of the English language
Good listening and verbal communication skills
Good hearing for safety and accurate communication

Job Qualifications

Must possess strong leadership abilities
Ability to manage, coach, teach and train at least two or more team members
Ability to provide feedback on performance to those team members
Must be alert to team member and guest needs
Command of the English language
Good listening and verbal communication skills
Good hearing for safety and accurate communication

Job Duties

Believes in and follows all employee handbook standards and expectations in the management of at least two or more team members
100 percent focus and dedication to Louie is, I am Louie, Louie’s House Rules and Louie’s Management philosophies
Responsible for coaching all team members every shift in all departments to ensure they are following job descriptions, processes, policies and procedures
Assumes 100 percent responsibility for coaching servers and/or host team
creates server schedules ensuring all schedules are aligned with guest satisfaction and budget
provides quarterly 1:1s for all servers and/or hosts and bi-annual reviews for all servers and/or hosts
Assumes 100 percent responsibility for ordering and inventory of supplies for servers and/or hosts
Uses daily/weekly perpetual for cost effective and efficient ordering
Assumes 100 percent responsibility for the quality of the guest experience
Primary responsibility for management of the front of house
Follows Success Routines checklists and holds self and key employees to routines
Recruits, interviews and selects new servers and/or hosts adhering to the Bar Louie standards and PeopleAnswer process
Ensures all server and/or host training and development is done correctly and thoroughly to ensure retention and minimal turnover
Responsible for taking all actions necessary (including coaching, discipline, and/or recommendation of termination of employment) with regard to team members to ensure compliance with Bar Louie’s standards and policies
100 percent responsibility for assigning daily/weekly goals to servers and team members
Ensures goals are achieved by such individuals, while accomplishing his/her own goals
100 percent commitment to follow all internal monetary control measures, including, but not limited to: petty cash disbursement and accounting procedures, deposit monies, banking procedures, check writing and register balance
100 percent commitment to follow all internal product control measures, including: food and liquor inventories, purchases and loss prevention measures (steak counts, high cost item sheets, etc.)
Demonstrates 100 percent commitment to management, team member continued training and development
Demonstrates 100 percent commitment to the cleanliness, sanitation and organization of all front and back of house areas, including: service stations, bar, office, walk in, dry storage and dishwashing areas
Reviews all purchasing to ensure purchasing is the best quality products per spec at the best price possible based on discretion and independent judgment
Assumes 100 percent responsibility that all receiving is physically accounted for at the price quoted
Works with the accounting department, providing all accurate information needed to produce DSR’s, Flash Reports, P&L’s, budget and payroll
100 percent commitment to lead servers, bartenders and cooks within the means of the budget provided with a quality 1st approach
Works with all team members to assure 100 percent quality in our food and beverage products 100 percent of the time