Buffalo Wild Wings logo

Front of House Host

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling options
Discounted meals
medical benefits
Dental benefits
vision benefits
Career advancement opportunities
supportive work culture

Job Description

Buffalo Wild Wings is a renowned sports bar and casual dining restaurant chain known for its energetic atmosphere and commitment to delivering memorable experiences to every guest. Established as a go-to destination for sports enthusiasts and food lovers alike, Buffalo Wild Wings offers a unique blend of great food, exciting sports entertainment, and a vibrant social environment. The company prides itself on its core values of sportsmanship, hustle, spontaneity, community, and fun, fostering a culture where employees and guests alike feel valued and engaged. With locations across the country, Buffalo Wild Wings continues to grow and innovate, creating opportunities for individuals passionate about the hospitality industry to grow their careers within a dynamic and supportive team environment.

The Front of House Host role at Buffalo Wild Wings is a critical position responsible for being the first point of contact for all guests entering the restaurant. This role demands an energetic, service-focused individual who thrives in a fast-paced environment and possesses exceptional people skills. As the official greeter, the host sets the tone for the entire dining experience, warmly welcoming guests, managing seating requests, and maintaining an organized and efficient waitlist. The host ensures smooth transitions from the door to the dining area, working closely with the service team to optimize guest flow and seating arrangements strategically. This position is ideal for candidates with a passion for creating positive guest interactions and delivering superior customer service. The role also involves upholding Buffalo Wild Wings' high standards of hospitality, ensuring that every visit turns into a legendary experience.

This is a fantastic opportunity for individuals seeking flexible scheduling options, a vibrant work culture, and potential career growth. Buffalo Wild Wings supports its employees with a comprehensive benefits package, including access to medical, dental, and vision plans, discounted meals, and a supportive environment that values teamwork and professional development. Whether you are new to the restaurant industry or bringing valuable experience, the Front of House Host position offers valuable, life-long skills in customer service and hospitality within a nationally recognized and respected brand.

Job Requirements

  • Minimum age of 16 years
  • Previous experience in a restaurant or customer service setting is preferred
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • Exceptional people skills
  • Strong organizational and time management skills

Job Qualifications

  • Minimum age of 16 years
  • Previous experience in a restaurant or customer service setting is preferred
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • A competitive spirit aligned with company core values: sportsmanship, hustle, spontaneity, community, and fun
  • Exceptional people skills, including outstanding attention to detail and superior guest service abilities
  • Strong organizational and time management skills to handle busy periods effectively

Job Duties

  • Act as the official greeter and first impression for all guests entering the sports bar
  • Warmly welcome guests, manage seating requests, and maintain the waitlist accurately and efficiently
  • Oversee the seating of guests in a timely and strategic manner to optimize the flow of service
  • Proactively engage with guests to create a welcoming atmosphere and resolve any seating concerns with a positive attitude
  • Support the service team by ensuring a smooth transition of guests from the door to the table
  • Uphold the highest standards of hospitality and customer service, turning every visit into a legendary experience

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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