Buffalo Wild Wings logo

Front of House Host

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
Discounted meals
medical benefits
Dental benefits
vision benefits
career advancement
Supportive culture

Job Description

Buffalo Wild Wings is a leading casual dining sports bar and restaurant chain known for its vibrant atmosphere, exceptional food, and dedicated customer service. Established with a mission to create memorable experiences for guests, Buffalo Wild Wings combines a passion for sports, food, and hospitality to deliver excellent service for every visitor. This company has built a strong reputation for being more than just a place to watch the game. It is a community hub where individuals and groups come to enjoy quality meals, great company, and unforgettable moments. With a commitment to core values such as Sportsmanship, Hustle, Spontaneity, Community, and Fun, Buffalo Wild Wings offers an energetic and inclusive workplace suited for individuals passionate about hospitality and teamwork. Join us and become part of a team that celebrates collaboration, encourages growth, and strives to turn every visit into a legendary experience.

As a Front of House Host at Buffalo Wild Wings, you will be the face of our establishment — the first point of contact for all guests entering our sports bar. This role is essential in setting the tone for customers’ entire dining experience. You will warmly greet guests, accurately manage seating requests, and maintain an organized waitlist to support an efficient flow of service. The position demands a high level of energy, positivity, and attention to detail. You must thrive in fast-paced environments and have exceptional people skills to handle seating concerns and ensure a welcoming atmosphere for all. You will work closely with the service team to facilitate smooth guest transitions from arrival to dining, thereby upholding the hospitality standards Buffalo Wild Wings is known for. This is an exciting opportunity for someone who enjoys engaging with people, has a passion for excellent customer service, and wants to grow within a dynamic and supportive company. Employment opportunities are available to individuals aged 16 and older. We offer flexible scheduling to promote work-life balance and provide chances for career advancement within our expanding organization. Additionally, you will benefit from discounted meals, and eligibility for medical, dental, and vision plans. Join Buffalo Wild Wings and contribute to creating stories and experiences that guests will remember long after their visit.

Job Requirements

  • Minimum age of 16 years
  • Previous experience in a restaurant or customer service setting is preferred
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • Exceptional people skills
  • Strong organizational and time management skills
  • Ability to work flexible schedules

Job Qualifications

  • Minimum age of 16 years
  • Previous experience in a restaurant or customer service setting is preferred
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • A competitive spirit aligned with our core values: Sportsmanship, Hustle, Spontaneity, Community, and Fun
  • Exceptional people skills, including outstanding attention to detail and superior guest service abilities
  • Strong organizational and time management skills to handle busy periods effectively

Job Duties

  • Act as the official greeter and first impression for all guests entering the sports bar
  • Warmly welcome guests, manage seating requests, and maintain the waitlist accurately and efficiently
  • Oversee the seating of guests in a timely and strategic manner to optimize the flow of service
  • Proactively engage with guests to create a welcoming atmosphere and resolve any seating concerns with a positive attitude
  • Support the service team by ensuring a smooth transition of guests from the door to the table
  • Uphold the highest standards of hospitality and customer service, turning every visit into a legendary experience

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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