Buffalo Wild Wings logo

Front of House Host

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
Discounted meals
Medical insurance
Dental Insurance
Vision Insurance
career advancement
Supportive culture

Job Description

Buffalo Wild Wings is a leading sports bar and restaurant chain known for its vibrant atmosphere, delicious food, and commitment to creating unforgettable experiences for its guests. Established as a place where sports fans and food lovers unite, Buffalo Wild Wings offers more than just a meal - it is a community hub where friends and families gather to enjoy great food, exciting games, and exceptional service. With locations across the country, the brand has earned a reputation for its lively environment, high-quality wings, and extensive selection of beverages. Joining Buffalo Wild Wings means becoming part of a team that values sportsmanship, hustle, spontaneity, community, and fun as core principles that guide every interaction and every service touchpoint.

The Front of House Host at Buffalo Wild Wings plays a critical role as the initial point of contact for guests entering the establishment. This position demands an energetic and service-focused individual who can greet guests warmly, manage seating arrangements efficiently, and maintain an organized waitlist to ensure a smooth flow of guest service. The Host is responsible for creating a welcoming atmosphere that embodies the spirit of hospitality and contributes to the memorable experiences Buffalo Wild Wings is known for. The role is perfect for someone who thrives in a lively setting, enjoys engaging with people, and possesses strong organizational and time management skills to manage busy periods effectively.

This position offers flexible scheduling options that support a healthy work-life balance, making it an appealing choice for those seeking part-time or full-time employment in a dynamic and customer-centered environment. While previous restaurant or customer service experience is preferred, a passion for people and the ability to embody the company’s core values are essential. Hosts have the opportunity to gain valuable experience, develop superior guest service skills, and potentially advance their careers within a rapidly growing organization. Benefits include discounted meals during shifts and access to medical, dental, and vision insurance plans. The Front of House Host at Buffalo Wild Wings is more than a greeter; they are an ambassador of hospitality whose positive attitude and attention to detail set the tone for every guest’s visit, ensuring each experience is legendary and memorable.

Job Requirements

  • Minimum age of 16 years
  • Previous experience in a restaurant or customer service setting preferred
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • Exceptional people skills, including outstanding attention to detail and superior guest service abilities
  • Strong organizational and time management skills to handle busy periods effectively
  • A competitive spirit aligned with core values of sportsmanship, hustle, spontaneity, community, and fun

Job Qualifications

  • Minimum age of 16 years
  • Previous experience in a restaurant or customer service setting preferred
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • Exceptional people skills, including outstanding attention to detail and superior guest service abilities
  • Strong organizational and time management skills to handle busy periods effectively
  • A competitive spirit aligned with core values of sportsmanship, hustle, spontaneity, community, and fun

Job Duties

  • Act as the official greeter and first impression for all guests entering the sports bar
  • Warmly welcome guests, manage seating requests, and maintain the waitlist accurately and efficiently
  • Oversee the seating of guests in a timely and strategic manner to optimize the flow of service
  • Proactively engage with guests to create a welcoming atmosphere and resolve any seating concerns with a positive attitude
  • Support the service team by ensuring a smooth transition of guests from the door to the table
  • Uphold the highest standards of hospitality and customer service, turning every visit into a legendary experience

Job Criteria

Experience

Entry Level (1-2 years)


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