Buffalo Wild Wings logo

Front of House Host

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
Discounted meals
medical benefits
Dental benefits
vision benefits
career advancement
Supportive culture

Job Description

Buffalo Wild Wings is a renowned sports bar and restaurant chain celebrated for offering an exhilarating atmosphere where guests can enjoy a combination of great food, refreshing drinks, and live sports entertainment. With its vibrant environment and commitment to exceptional customer service, Buffalo Wild Wings has established itself as a go-to destination for sports enthusiasts and casual diners alike. The company takes pride in fostering a culture of camaraderie, fun, and community engagement, making every visit a memorable experience for guests. Known for its signature wings and extensive selection of beverages, Buffalo Wild Wings is much more than just a place to eat; it is a social hub where sports fans can gather to watch games, celebrate victories, and make lasting memories. Operating numerous locations nationwide, the brand emphasizes not only excellent food and drinks but also the importance of creating an inviting and energetic atmosphere where guests feel welcomed and valued.

The role of the Front of House Host at Buffalo Wild Wings is an essential position within the guest service team, serving as the first point of contact for patrons as they enter the sports bar. This role is perfect for individuals who are energetic, personable, and passionate about delivering outstanding customer experiences. The Front of House Host plays a crucial part in setting the tone for the guest experience by providing warm greetings, efficiently managing waitlists, and coordinating seating arrangements to optimize service flow. The ideal candidate will possess strong organizational and time management skills, ensuring a seamless and enjoyable visit for all guests. They will also be proactive in addressing guest needs with a positive attitude, helping to maintain the high standards of hospitality that the Buffalo Wild Wings brand is known for.

This position is suited for individuals who thrive in fast-paced environments and enjoy working as part of a dynamic team that values sportsmanship, hustle, spontaneity, community, and fun. Employment is typically part-time with flexible scheduling options designed to support work-life balance. While previous experience in restaurants or customer service is preferred, individuals with a genuine passion for people and excellent interpersonal skills are strongly encouraged to apply. The company also supports its employees with opportunities for career advancement and enrollment in medical, dental, and vision benefits. Employees can enjoy discounted meals and gain valuable experience in a lively, supportive culture, making Buffalo Wild Wings an excellent choice for those seeking to develop their careers in the hospitality and service industry.

Job Requirements

  • Minimum age of 16 years
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • Previous experience in a restaurant or customer service setting is preferred
  • Exceptional people skills including attention to detail and guest service abilities
  • Strong organizational and time management skills
  • A competitive spirit aligned with company core values

Job Qualifications

  • Minimum age of 16 years
  • Previous experience in a restaurant or customer service setting is preferred
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • Exceptional people skills including outstanding attention to detail and superior guest service abilities
  • Strong organizational and time management skills
  • A competitive spirit aligned with core values of sportsmanship, hustle, spontaneity, community, and fun

Job Duties

  • Act as the official greeter and first impression for all guests entering the sports bar
  • Warmly welcome guests, manage seating requests, and maintain the waitlist accurately and efficiently
  • Oversee the seating of guests in a timely and strategic manner to optimize the flow of service
  • Proactively engage with guests to create a welcoming atmosphere and resolve any seating concerns with a positive attitude
  • Support the service team by ensuring a smooth transition of guests from the door to the table
  • Uphold the highest standards of hospitality and customer service, turning every visit into a legendary experience

Job Criteria

Experience

Entry Level (1-2 years)


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