Buffalo Wild Wings logo

Front of House Host

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
Discounted meals
Medical insurance
Dental Insurance
Vision Insurance
career advancement
supportive work culture

Job Description

Buffalo Wild Wings is a premier sports bar and restaurant franchise known across the United States for its lively atmosphere, extensive menu offerings, and a passion for sports. Established as a destination where friends and family can gather to enjoy great food, cold beverages, and thrilling sports action, Buffalo Wild Wings has developed a reputation for creating memorable stories and legendary experiences for every guest who walks through its doors. The company prides itself on fostering a fun and dynamic work environment that emphasizes teamwork, customer service excellence, and community engagement. Employees at Buffalo Wild Wings are not just team members; they are part of a winning culture driven by a competitive spirit and a commitment to delivering exceptional hospitality.

The role of the Front of House Host at Buffalo Wild Wings is a pivotal position within the customer service team. This role acts as the official greeter and the first point of contact for guests entering the sports bar. The Front of House Host is responsible for warmly welcoming guests, managing seating arrangements, and maintaining an accurate waitlist to ensure efficient guest flow. This position requires an individual who is energetic, service-focused, and able to create a welcoming atmosphere that reflects the brand's core values of sportsmanship, hustle, spontaneity, community, and fun. With an emphasis on superior guest service abilities and strong organizational skills, the Host supports the service team by facilitating smooth transitions from entrance to seating, enhancing the overall dining experience.

This opportunity is ideal for individuals who are passionate about people, enjoy engaging with guests, and thrive in a fast-paced, team-oriented environment. The Front of House Host will benefit from flexible scheduling options that promote a healthy work-life balance and the chance to receive discounted meals while on the job. Additionally, Buffalo Wild Wings offers opportunities for career advancement within its expanding organization, enabling Hosts to pursue growth in various hospitality roles. Employees also gain valuable long-term experience working in a vibrant and supportive culture that values personal development and teamwork. This employment type is ideal for those seeking part-time or full-time roles in the hospitality industry, with a competitive focus on delivering legendary guest experiences every day.

Job Requirements

  • Minimum age of 16 years
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • Previous experience in a restaurant or customer service setting preferred
  • Strong organizational and time management skills
  • Exceptional people skills
  • Passion for delivering superior guest service
  • Willingness to work flexible schedules including nights and weekends

Job Qualifications

  • Minimum age of 16 years
  • Previous experience in a restaurant or customer service setting is preferred
  • Ability to obtain and maintain certification in state, county, or local food handling and alcohol service regulations
  • A competitive spirit aligned with core values of sportsmanship, hustle, spontaneity, community, and fun
  • Exceptional people skills, including outstanding attention to detail and superior guest service abilities
  • Strong organizational and time management skills

Job Duties

  • Act as the official greeter and first impression for all guests entering the Sports Bar
  • Warmly welcome guests, manage seating requests, and maintain the waitlist accurately and efficiently
  • Oversee the seating of guests in a timely and strategic manner to optimize the flow of service
  • Proactively engage with guests to create a welcoming atmosphere and resolve any seating concerns with a positive attitude
  • Support the service team by ensuring a smooth transition of guests from the door to the table
  • Uphold the highest standards of hospitality and customer service, turning every visit into a legendary experience

Job Criteria

Experience

Entry Level (1-2 years)


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