Front of House F&B Manager

Badger State Brewing Company is an independent, family-owned beverage company located in Green Bay, Wisconsin. Founded in 2013 by Green Bay natives Andrew Fabry and Sam Yanda, the company has grown from a local brewery into a respected craft beverage company deeply rooted in community values, creativity, and integrity. The essence of Badger State Brewing Company is based on the belief that pride in one’s origins enhances the quality of work and product. This commitment to quality and community engagement has driven the brand to innovate continually while maintaining a strong connection to its Wisconsin roots.

The company takes pride in cultivating a workplace culture that values curiosity, collaboration, and a respect for diverse perspectives. The team is dedicated to pushing forward with new ideas, whether innovating in the brewhouse with new beverages such as cider and seltzer or adopting more sustainable operations. Badger State Brewing Company places a high priority on investing in its people and the environment, promoting teamwork over ego and fostering an atmosphere where employees can thrive and feel at home.

The role available is a key leadership position within the Badger State Brewing Company, specifically focused on the Green Bay tap room. It involves overseeing all customer-facing areas and food and beverage programming, working closely with culinary, marketing, sales, and production departments. The ideal candidate will be passionate about delivering exceptional guest experiences, highly organized, detail-oriented, responsible, and hardworking. This position requires hospitality experience and a strong understanding of the craft beer industry.

As a crucial member of the leadership and management team, this person will be responsible for supervising taproom operations and profitability, reporting monthly progress to the company. The role includes maintaining a clean, friendly, and welcoming environment for all guests and managing daily quality metrics to assure the best possible guest experience. Engaging directly with guests to assist with taproom sales and providing knowledgeable answers to questions is an important part of the job.

In addition to guest experience management, the role encompasses staff recruitment, training, and supervision, including assistant managers. Leadership capabilities and a positive attitude are essential for motivating and developing staff to deliver outstanding service that reflects the company’s values. The position entails creating and enforcing standard operating procedures covering inventory management and reorder processes to ensure smooth taproom operations.

The role also involves event planning and coordination, supporting live music, festivals, and other events where food and beverage specials and sales opportunities are integral. Collaboration with marketing and sales teams is critical to promoting events and driving attendance. Operational oversight includes managing all hospitality areas, ensuring compliance with relevant regulations, and handling inventory management for bar supplies and hospitality materials.

Data analysis and reporting are important components of the position. Tracking guest feedback, analyzing data to identify improvement areas, and generating performance reports to present to management help guide continued enhancements in hospitality service standards.

Overall, this position at Badger State Brewing Company offers a dynamic opportunity for an experienced hospitality professional who values teamwork, community, and creative growth within a passionate and evolving craft beer company.