Front of House

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

flexible schedule
Employee Discounts
Training and development opportunities
Career advancement potential
friendly work environment
Paid Time Off
Health Insurance

Job Description

McAlister's Deli is a well-established franchised restaurant known for its friendly atmosphere, quality food, and strong commitment to customer satisfaction. As a popular chain specializing in deli-style sandwiches, salads, and beverages, McAlister's Deli focuses on delivering a welcoming dining experience for individuals and families alike. With many locations across the country, the franchise prides itself on maintaining consistent food quality and excellent service standards. McAlister's Deli's franchise locations provide opportunities within the food service industry, emphasizing teamwork, communication, and efficiency in a fast-paced restaurant environment.

The Front of House team at McAlister's Deli includes several key positions responsible for ensuring that guests enjoy a seamless dining experience. Specifically, the Busser and Food Runner roles are vital for maintaining the cleanliness, organization, and overall flow within the dining area. As a Busser, the primary responsibility is to prepare the dining room before guests arrive, which includes cleaning tables and chairs, managing spills, and working to maintain a tidy environment throughout service. The Busser also supports the establishment by adhering to sanitation and safety policies, which protects both guests and staff. Other duties as assigned by management also contribute to the overall functioning of the restaurant.

The Food Runner position complements the work of servers and kitchen staff by delivering food orders to guests promptly and checking in to ensure their needs are met during their meal. Responsibilities include refilling drinks, responding quickly to guest requests, and maintaining safety and cleanliness standards. This role requires attentiveness and a proactive approach to customer service, helping to create a positive dining atmosphere. Both positions offer valuable experience in the hospitality industry and play a crucial role in upholding McAlister's Deli’s reputation for outstanding guest service.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand and walk for extended periods
  • Ability to lift up to 25 pounds
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Ability to follow sanitation and safety guidelines
  • Good communication skills

Job Qualifications

  • Prior experience in a restaurant or food service environment preferred
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to follow instructions and work as part of a team
  • Attention to detail and willingness to maintain cleanliness standards

Job Duties

  • Prepares dining room for guests by cleaning tables and chairs
  • Maintains table setting by removing plates as completed and being alert to guest spills or other special needs
  • Maintains dining room by cleaning chairs and tables, sweeping floors and removing trash, and cleaning up spills
  • Protects establishment and guests by adhering to sanitation and safety policies
  • Other duties as requested by management
  • Delivers orders to guests in the dining room and ensures they have what they need
  • Refill drinks and respond to guest requests after the food has been delivered

Job Criteria

Experience

Entry Level (1-2 years)


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