Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Benefits
Equal opportunity employer
Career growth opportunities
Training and development programs
supportive work culture
Employee Discounts
Job Description
Boyd Gaming Corporation is a leading casino entertainment company headquartered in the United States. Established as one of the premier players in the gaming industry, Boyd Gaming has built a reputation for excellence through its commitment to delivering outstanding gaming experiences and exceptional customer service. Operating successfully across multiple gaming jurisdictions in the U.S., the company constantly evolves and innovates to maintain its leadership position within the entertainment and hospitality sectors. Boyd Gaming's dedication to its team members, shareholders, and local communities is evident in its sound business planning and forward-thinking philosophy. The corporation not only strives to maximize shareholder... Show More
Job Requirements
- one year of food and beverage experience preferably in a fine dining restaurant
- working knowledge of good specialty or cuisine and service standards in specific restaurants
- must be able to stand and walk for majority of shift
- must be able to lift and carry trays weighing approximately 40 pounds
- must have excellent customer service and communication skills
- must be able to utilize computer systems for placing food and beverage orders and processing payments
- must be able to obtain and maintain any necessary licenses and or certifications
Job Qualifications
- one year of food and beverage experience preferably in a fine dining restaurant
- working knowledge of good specialty or cuisine and service standards in specific restaurants
- excellent customer service and communication skills
- ability to utilize computer systems for placing food and beverage orders and processing payments
- ability to obtain and maintain necessary licenses and certifications
- able to stand and walk for majority of shift
- able to lift and carry trays weighing approximately 40 pounds
Job Duties
- receive and serve food and beverage orders from guests
- collect payment and make change for guest checks
- have complete knowledge of all food and beverage menu items and daily specials
- coordinate service for the entire team including timing of meal and overall customer satisfaction
- communicate with the host to determine special needs or requirements of guests prior to seating
- provide initial greeting to guests and introduce other members of the serving team
- demonstrate outstanding communication skills and memorize scripted presentations including the room's concept and menu tour
- take guests beverage orders while suggesting and upselling cocktails, wine, and beer
- order and deliver beverages
- review menu offerings including specials and suggest to enhance guest satisfaction while accurately recording guest orders
- place orders communicating special needs to back waiter or assistant food specialist
- ensure proper delivery of courses and guest satisfaction throughout the meal
- continue to sell beverages and menu items including dessert while maintaining the table
- present guest check at end of meal ensuring settlement of bill
- thank guests as they depart per scripted requirements
- assist the team in clearing and resetting tables
- communicate guest dining preferences to the host team for guest history
- perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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