Ralphs logo

FRONT END/CASHIER

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.21 - $28.45
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Healthcare coverage
Dental Insurance
vision coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Ralphs is a well-established supermarket chain based in California and part of The Kroger Company family since its merger in 1998. With over 180 stores throughout the state, Ralphs takes pride in serving diverse communities by providing quality food products and exceptional customer experiences. As a member of the Kroger family, Ralphs embodies a core commitment to values such as respect, honesty, integrity, diversity, inclusion, and safety. Their mission is centered around feeding the human spirit through innovation, teamwork, and outstanding customer service. Ralphs offers a supportive work environment where individuals are encouraged to grow professionally and personally, contributing to the success of the company and the communities they serve. The company values people, offering a workplace culture where employees are respected and provided with opportunities for career development and education. Whether candidates are seeking part-time roles or long-term career paths, Ralphs presents fresh opportunities with flexible scheduling and meaningful benefits.

The role available is focused on delivering excellent customer service and efficient sales processing in a retail supermarket setting. The position involves direct interaction with customers, cash handling, and providing support at the Customer Service Desk. Employees will be responsible for promoting the company's core values and ensuring a safe and welcoming shopping environment. This position requires the ability to manage multiple tasks in a fast-paced environment, including cashier operations like opening and closing registers, handling sales transactions, managing refunds and exchanges, and maintaining cleanliness. The role also involves maintaining store accounting functions such as preparing bank deposits and managing pricing discrepancies. Employees will also assist with vendor reports, lottery services, fish and game licenses, and equipment rentals. Additionally, the candidate must be capable of conflict management, following company policies, and providing assistance to customers with varying needs, including minors, individuals with special needs, and older adults. Ralphs offers substantial benefits including medical, dental, vision coverage, tuition reimbursement up to $21,000, paid time off, emotional and financial counseling, associate discounts, and opportunities for career advancement through training programs. This is an excellent opportunity for individuals who are purpose-driven, eager to learn, and ready to contribute to a team dedicated to outstanding customer care and community service.

Job Requirements

  • High school diploma or general education degree (GED)
  • Six months cashier experience to work at Customer Service Desk
  • Minimum 18 years of age/19 years of age in Idaho/19 years in Alaska if selling tobacco
  • Ability to pass drug test
  • Ability to work in a fast-paced environment
  • Ability to work weekends on a regular basis, work any shift and work overtime as needed
  • Ability to organize/prioritize tasks/projects
  • Accuracy/attention to detail

Job Qualifications

  • High school diploma or general education degree (GED)
  • Six months cashier experience to work at Customer Service Desk
  • Knowledge of company policies, procedures, and organizational structure
  • Related retail experience
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Job Duties

  • Deliver and encourage other associates to deliver excellent customer service
  • Perform cashier functions including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
  • Complete file maintenance log for price discrepancies
  • Maintain cleanliness of checkstand area to housekeeping standards
  • Answer telephones
  • Comply with all corporate policies
  • Promote and follow Company initiatives
  • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal as necessary
  • Maintain all store accounting functions
  • Prepare bank deposit of excess funds (cash and checks)
  • Open and close Customer Service Desk
  • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
  • Provide lottery service (except Alaska) and fish and game licenses
  • Send/receive faxes
  • Administer lost and found
  • Run vendor reports
  • Work cooperatively in high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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