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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.07 - $28.45
Work Schedule
Flexible
Weekend Shifts
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
training programs
Job Description
Ralphs, based in California, is a well-established supermarket chain that has been proudly serving customers through over 180 stores across the state. In 1998, Ralphs merged with The Kroger Company, one of the largest retail companies in the United States. As a family of companies under Kroger, Ralphs embraces core values such as respect, honesty, integrity, diversity, inclusion, and safety. These principles form the foundation of the company culture, ensuring a welcoming and supportive work atmosphere for all employees and customers alike.
Ralphs is deeply committed to creating amazing experiences for customers, communities, and employees, with food at the center of everything they do. The company values people and strives to provide an environment that supports personal and professional growth. Whether you are looking for a part-time role or a long-term career, Ralphs offers fresh opportunities for motivated individuals driven by purpose and a desire to learn. The company's inclusive approach means that qualified applicants with arrest or conviction records will be considered in line with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
As a member of the Ralphs family, employees benefit from comprehensive programs designed to feed both physical and emotional well-being. The company provides a wide range of healthcare coverage options, including medical, dental, vision, and prescription plans. Flexible scheduling accommodates both full-time and part-time associates, with paid time off that includes holiday and sick pay based on eligibility and length of service. Employees can also access emotional and financial support services, such as free counseling through the Employee Assistance Program and confidential financial coaching via Goldman Sachs Ayco.
Ralphs values continuous learning and advancement, offering up to $21,000 in tuition reimbursement through its industry-leading Continuing Education program. Associates enjoy valuable discounts on food, travel, technology, and more, alongside vast opportunities for career growth through extensive training and diverse pathways. The company's supportive culture promotes honesty, integrity, and cooperative teamwork.
The role involves assisting customers at the sales floor and customer service desk, processing sales accurately and efficiently, maintaining cleanliness and organization, and upholding company policies at all times. Duties include cashier functions such as opening and closing registers, handling monetary transactions, bagging merchandise, managing price discrepancy logs, and responding to electronic security alerts. Customer service desk responsibilities encompass processing refunds, exchanges, money orders, bill payments, and gift cards, providing lottery and licensing services where applicable, and managing vendor reports and lost and found items.
To succeed in this fast-paced retail environment, associates must demonstrate the ability to work cooperatively under pressure, manage conflicts courteously, and consistently act with honesty and integrity toward customers and business information. Ralphs values detail-oriented individuals who can organize and prioritize tasks effectively, ensuring smooth store operations and exceptional customer experiences. This position offers a supportive and growth-oriented workplace where employees can thrive and contribute to feeding the human spirit through outstanding service and teamwork.
Ralphs is deeply committed to creating amazing experiences for customers, communities, and employees, with food at the center of everything they do. The company values people and strives to provide an environment that supports personal and professional growth. Whether you are looking for a part-time role or a long-term career, Ralphs offers fresh opportunities for motivated individuals driven by purpose and a desire to learn. The company's inclusive approach means that qualified applicants with arrest or conviction records will be considered in line with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
As a member of the Ralphs family, employees benefit from comprehensive programs designed to feed both physical and emotional well-being. The company provides a wide range of healthcare coverage options, including medical, dental, vision, and prescription plans. Flexible scheduling accommodates both full-time and part-time associates, with paid time off that includes holiday and sick pay based on eligibility and length of service. Employees can also access emotional and financial support services, such as free counseling through the Employee Assistance Program and confidential financial coaching via Goldman Sachs Ayco.
Ralphs values continuous learning and advancement, offering up to $21,000 in tuition reimbursement through its industry-leading Continuing Education program. Associates enjoy valuable discounts on food, travel, technology, and more, alongside vast opportunities for career growth through extensive training and diverse pathways. The company's supportive culture promotes honesty, integrity, and cooperative teamwork.
The role involves assisting customers at the sales floor and customer service desk, processing sales accurately and efficiently, maintaining cleanliness and organization, and upholding company policies at all times. Duties include cashier functions such as opening and closing registers, handling monetary transactions, bagging merchandise, managing price discrepancy logs, and responding to electronic security alerts. Customer service desk responsibilities encompass processing refunds, exchanges, money orders, bill payments, and gift cards, providing lottery and licensing services where applicable, and managing vendor reports and lost and found items.
To succeed in this fast-paced retail environment, associates must demonstrate the ability to work cooperatively under pressure, manage conflicts courteously, and consistently act with honesty and integrity toward customers and business information. Ralphs values detail-oriented individuals who can organize and prioritize tasks effectively, ensuring smooth store operations and exceptional customer experiences. This position offers a supportive and growth-oriented workplace where employees can thrive and contribute to feeding the human spirit through outstanding service and teamwork.
Job Requirements
- High school diploma or general education degree (GED)
- Six months cashier experience
- Minimum 18 years of age/19 years of age in Idaho/19 years in Alaska if selling tobacco
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Ability to organize/prioritize tasks/projects
- Accuracy/attention to detail
Job Qualifications
- High school diploma or general education degree (GED)
- Six months cashier experience to work at Customer Service Desk
- Minimum 18 years of age (19 in Idaho and Alaska if selling tobacco)
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Ability to organize/prioritize tasks/projects
- Accuracy/attention to detail
- Knowledge of company policies, procedures, and organizational structure
- Related retail experience
Job Duties
- Deliver and encourage other associates to deliver excellent customer service
- Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
- Complete file maintenance log for price discrepancies
- Maintain cleanliness of checkstand area to housekeeping standards
- Answer telephones
- Comply with all corporate policies
- Promote and follow Company initiatives
- Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
- Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
- Maintain all store accounting functions
- Prepare bank deposit of excess funds (cash and checks)
- Open and close Customer Service desk
- Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
- Provide lottery service and fish and game licenses
- Send/receive faxes
- Administer lost and found
- Run vendor reports
- Work cooperatively in high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Perform essential functions with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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