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Front End Service Team Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $27.50
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Life insurance
Employee Discounts

Job Description

Walmart Supercenter #1216, located at 1213 E Trinity Mills Rd, Carrollton, TX, is part of Walmart's extensive network of retail stores delivering exceptional value and service to communities. Walmart is recognized worldwide as a leading retailer, committed to providing customers with a broad assortment of goods at competitive prices while fostering an engaging and supportive work environment for its associates. As a global corporation, Walmart emphasizes diversity, inclusion, and opportunities for career growth, making it a top choice for those seeking employment in the retail industry.

The role of Front End Service Associate at Walmart Supercenter #1216 is a full-time position designed for individuals who excel in customer service and compliance. These associates play a crucial role in shaping customer experiences by greeting customers warmly, processing their returns and refunds efficiently, and managing financial transactions accurately. The position requires associates to be attentive to customer needs and inquiries, ensuring a positive and seamless shopping experience. This role is typically assigned to opening and morning shifts, providing a structured schedule that supports work-life balance. The nature of the job involves standing for extended periods, reflecting a commitment to active engagement on the sales floor.

In addition to base hourly wages ranging from $14.50 to $27.50 per hour, depending on the location and experience, associates may receive additional compensation through performance incentives offered on an annual or quarterly basis. Furthermore, premium pay may be provided situationally based on schedule, facility, season, or specific job duties, with premiums ranging from $0.35 to $3.00 per hour, acknowledging the variable demands of retail work. Walmart offers competitive pay scales that meet or exceed minimum wage requirements, underscoring its dedication to fair employee compensation.

The Front End Service Associate position comes with an impressive suite of benefits intended to support associates’ physical, financial, and emotional well-being. Walmart provides comprehensive health insurance, including medical, dental, and vision coverage. Financial security is bolstered through 401(k) plans, stock purchase options, and company-paid life insurance. Paid time off policies are robust, including parental leave, family care leave, bereavement leave, jury duty, and voting leave, enabling associates to balance work with personal obligations confidently.

Additional benefits such as short-term and long-term disability insurance, company discounts, military leave pay, and adoption and surrogacy expense reimbursement illustrate Walmart’s commitment to supporting its workforce in diverse life circumstances. The Live Better U program allows full-time and part-time associates to pursue educational opportunities funded entirely by Walmart, from high school diplomas to bachelor's degrees and technical certifications, reflecting a commitment to associate development and lifelong learning.

The company maintains a strict no-tolerance policy concerning illegal drug and alcohol use in the workplace to ensure a safe and productive environment for all employees. Walmart’s culture of safety, respect, and opportunity makes it an excellent employer for individuals who are passionate about customer service and career growth in the retail sector.

Job Requirements

  • High school diploma or equivalent
  • ability to stand for long periods
  • good communication skills
  • able to work morning and opening shifts
  • prior retail or customer service experience preferred
  • willing to comply with drug-free workplace policy

Job Qualifications

  • High school diploma or equivalent
  • prior customer service experience preferred
  • basic math skills
  • ability to stand for extended periods
  • excellent communication skills
  • attention to detail
  • ability to work morning and opening shifts

Job Duties

  • Smile and greet customers
  • process returns and refunds
  • carry out financial transactions
  • assist customers with questions and needs
  • stand for long periods
  • maintain compliance with company policies
  • ensure a positive customer experience

Job Criteria

Experience

No experience required


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