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Front End Service Team Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.00 - $27.00
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Benefits

Dental Insurance
Health Insurance
Disability insurance
Paid Time Off
Military leave
Paid jury duty
Adoption assistance
Paid sick time
401(k)
Vision Insurance
Parental leave
Life insurance
Family leave

Job Description

Neighborhood Market #3661, located at 1551 N Zaragoza Rd, El Paso, TX, is part of the Walmart family, a globally recognized leader in retail. Walmart is dedicated to providing customers with quality products and exceptional service while maintaining an inclusive and positive workplace. Neighborhood Market stores are community-centric grocery stores designed to meet the everyday needs of customers with convenience, fresh produce, and essential goods. They focus on fostering strong local connections while maintaining Walmart’s commitment to value and quality. As a neighborhood market, this location emphasizes a friendly, approachable shopping environment with associates who are eager to help and create a welcoming atmosphere.

The Front End Service Associate role at Neighborhood Market #3661 is a vital customer-facing position responsible for ensuring a smooth, efficient, and friendly shopping experience at the store’s front end. This part-time position offers an hourly wage ranging from $14 to $27 per hour, with additional performance-based incentives and premium pay under certain circumstances. Available shifts include mid-shift and closing, which require flexibility and the ability to oversee customer checkout processes during busy hours.

Front End Service Associates must deliver top-tier customer service by greeting customers with a smile, assisting with questions, processing returns or refunds, and managing financial transactions accurately. This role requires excellent communication skills, attention to detail, and a commitment to maintaining a clean and orderly checkout area. Associates will also need to stand for long periods throughout their shift, demonstrating physical stamina and a proactive approach to assisting customers. Safety, compliance, and adherence to company policies are essential to this position, ensuring both employee and customer well-being.

Beyond the fundamental duties, Walmart offers a comprehensive benefits package aimed at supporting the wellbeing and development of its associates. This package includes medical, vision, and dental coverage, as well as financial benefits like 401(k), stock purchase options, and company-paid life insurance. Additional paid time off benefits cover parental leave, family care leave, bereavement, jury duty, and voting. Other unique perks include Military Leave Pay, adoption and surrogacy expense reimbursement, and access to the Live Better U education program—Walmart-paid education opportunities ranging from high school diplomas to bachelor’s degrees and professional certificates.

Walmart's commitment to a drug-free workplace ensures a safe and productive environment for all associates. The company maintains a zero-tolerance policy toward illegal drug and alcohol use, emphasizing safety and professionalism. For associates seeking a stable and rewarding part-time role with room to grow and excellent benefits, the Front End Service Associate position at Neighborhood Market #3661 offers an excellent opportunity to be part of a respected company while making a positive impact in the local community.

Job Requirements

  • high school diploma or equivalent
  • ability to stand for long periods
  • availability to work mid-shift and closing hours
  • reliable transportation to and from work
  • compliance with company drug-free workplace policy
  • ability to communicate effectively with customers and team members
  • willingness to work part-time

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience advantageous
  • basic math and cash handling skills
  • good communication and interpersonal skills
  • ability to work flexible shifts including mid-shift and closing
  • dependable and punctual
  • ability to stand for extended periods

Job Duties

  • greet customers and provide friendly service
  • process returns and refunds accurately
  • carry out financial transactions at the checkout
  • assist customers with questions and needs
  • maintain cleanliness and order at the checkout area
  • stand for long periods during shifts
  • ensure compliance with company policies

Job Criteria

Experience

No experience required


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