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Panoramic Health

Front End Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Flexible Schedule
Employee assistance program

Job Description

Panoramic Health is a healthcare provider committed to delivering high-quality patient care through comprehensive and compassionate services. The organization prides itself on fostering a positive and supportive environment for both patients and staff, emphasizing respect, integrity, and teamwork. With a focus on patient-centered care, Panoramic Health operates various healthcare centers, including dialysis facilities, aiming to improve patient outcomes and overall wellness through coordinated medical and administrative services. The company supports a diverse patient population and is dedicated to compliance with all applicable laws and regulations, including equal employment opportunities and patient confidentiality standards such as HIPAA.

The Front End Receptio... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 2 years experience in healthcare or medical billing office
  • understanding of medical terminology
  • experience verifying insurance with Medicare, Medicaid, and commercial payers
  • experience in obtaining pre-authorizations and/or referrals from insurance carriers
  • intermediate computer skills
  • proficiency in MS Word, Excel, and Outlook
  • strong written and verbal communication skills
  • Spanish speaking preferred

Job Qualifications

  • High school diploma or equivalent required
  • MA certification preferred
  • minimum of 2 years experience in a healthcare or medical billing office
  • understanding of medical terminology
  • experience verifying insurance with Medicare, Medicaid, and commercial payers
  • experience in obtaining pre-authorizations and/or referrals from insurance carriers
  • intermediate computer skills and proficiency in MS Word, Excel, and Outlook
  • fluent written and verbal skills
  • Spanish speaking strongly preferred

Job Duties

  • Establish and review Center patient schedules
  • check for cancellations and add-on patients
  • pull patient charts and records as appropriate
  • ensure timely interventional encounters are scheduled for patients in the appropriate venue
  • open the access center on a daily basis
  • perform administrative support activities such as correspondence, filing, faxing, mailing
  • answer and route incoming telephone calls appropriately
  • monitor, maintain, and order office supplies and equipment
  • act as intermediary for physicians and referring facilities
  • ensure procedure results and reports are forwarded to the dialysis units and/or referring physician
  • ensure referral and medical record information is available prior to patient admission
  • schedule dialysis treatments for patients and transportation if needed
  • maintain patient confidentiality and adhere to all HIPAA regulations
  • work overtime as needed
  • work in other centers as needed
  • attend team meetings, phone conferences, and training as needed
  • know, understand, and follow teammate guidelines, employment policies, and department or company procedures
  • consistent, regular, punctual attendance as scheduled
  • perform other duties and responsibilities as required, assigned, or requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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