Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $1.00
Work Schedule
Standard Hours
Benefits
weekly pay
Free membership
generous time off
Medical Plans
Dental plans
vision plan
401(k) plan with Company Match
Job Description
BJ's Wholesale Club is a leading membership warehouse club committed to providing outstanding service and value to its members and communities. With more than 34,000 team members working across more than 235 clubs, eight distribution centers, and a Club Support Center, BJ's Wholesale Club is a dynamic and inclusive workplace where employees can learn, grow, and be their authentic selves. The company prides itself on fostering a collaborative environment that supports personal and professional development, aiming to help members save on the products and services they need for their families and homes.
BJ's Wholesale Club is currently seekin... Show More
BJ's Wholesale Club is currently seekin... Show More
Job Requirements
- High school diploma or equivalent
- Prior leadership experience preferred
- Prior membership or sales knowledge and experience preferred
- Prior cashier experience preferred
- Basic math skills required
- Ability to stand for extended periods
- Ability to lift objects up to 30 pounds
- Ability to operate point-of-sale systems
- Must have regular, predictable attendance
- Ability to navigate within system applications
- Ability to manage multiple tasks efficiently
Job Qualifications
- Prior leadership experience preferred
- Prior membership or sales knowledge and experience preferred
- Prior cashier experience preferred
- Basic math skills required
Job Duties
- Supervises the front line including cashiers, SCO, and membership desk in the absence of the Front End Manager
- Models and provides excellent member service while coaching, teaching and developing team members to do the same
- Drives membership metrics through acquisition, retention, loyalty and experience programs
- Drives member engagement, speed, and productivity on the front end
- Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline team members on tasks, responsibilities and expectations including member engagement, service, and membership metrics
- Utilizes cashier observation forms, cashier productivity boards, and membership metrics reports to drive performance and member engagement
- Performs front end responsibilities including closing through POS and member escalated service issues
- Acts with sense of urgency to ensure members are assisted in a timely and efficient manner
- Acts as a backup for cashiers and Membership Sales Ambassadors when needed
- Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and purchase totals
- Manages self-checkout lanes and scan and pan lanes
- Assists members with operations and technical difficulties
- Collects payments via cash, check, or other charge payments from customers
- Issues receipts, refunds, credits, or change due to members
- Stays up-to-date on all merchandise promotions, advertisements, and product information
- Discounts purchases by scanning and redeeming coupons
- Supervises the cleanliness of the front of club member servicing areas
- Utilizes online task management system to manage workflow, track, and monitor daily club operations
- Maintains all club policies and procedures
- Performs other duties as assigned, including working in other departments as needed
- Maintains regular, predictable, full attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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