Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $1.00
Work Schedule
Standard Hours
Benefits
weekly pay
free BJ's Inner Circle and Supplemental memberships
Vacation Time
Personal time off
holiday leave
sick leave
Bereavement leave
Jury duty leave
Medical Plans
Dental plans
vision plan
Flexible spending account
401(k) plan with Company Match
Job Description
BJ's Wholesale Club is a leading membership warehouse club retailer with a robust team of over 34,000 employees dedicated to serving members across more than 235 club locations, 8 distribution centers, and a comprehensive Club Support Center. As a wholesale club, BJ's Wholesale Club focuses on delivering high-quality products across a wide range of categories including groceries, electronics, home goods, and more, offering value and convenience for families and businesses alike. The company's culture promotes collaboration, inclusivity, continuous development, and encourages all team members to bring their authentic selves to work. BJ's is committed to supporting communities and ensuring members... Show More
Job Requirements
- High school diploma or equivalent
- Prior leadership experience preferred
- Basic math skills required
- Strong communication skills
- Ability to lead and coach teams
- Proficiency with point-of-sale systems
- Ability to multitask in a fast-paced environment
- Ability to lift objects up to 30 pounds frequently
- Availability for full-time work with regular attendance
- Ability to work indoors with occasional exposure to cleaning agents
Job Qualifications
- Prior leadership experience preferred
- Prior membership or sales knowledge and experience preferred
- Prior cashier experience preferred
- Basic math skills required
Job Duties
- Supervises the front line including cashiers, SCO, and membership desk in the absence of the Front End Manager
- Models and provides excellent Member service, coaching, teaching and developing team members to do the same
- Drives membership metrics through acquisition, retention, loyalty and experience programs
- Drives member engagement, speed, and productivity on the front end
- Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks, responsibilities and expectations defined by position
- Utilizes Cashier Observation Forms, Cashier Productivity Boards, and membership metrics reports to drive performance and Member engagement
- Performs front end responsibilities including closing through POS and handling Member escalated service issues
- Acts as a backup for cashiers and Membership Sales Ambassadors when needed
- Scans club merchandise accurately and loads shopping carts when necessary
- Manages self-checkout lanes and assists Members with technical difficulties
- Collects payments and issues receipts, refunds, credits, or change to Members
- Stays up-to-date on merchandise promotions, advertisements, and product information
- Supervises cleanliness of front of club member servicing areas
- Navigates within system applications and utilizes online task management system to manage workflow and monitor daily club operations
- Performs other duties as assigned including working in other departments as needed
- Maintains all club policies and procedures
- Maintains regular, predictable, full attendance as an essential function of the job
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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